Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
Excludes external monitor
—
Excludes external monitor
Excludes external monitor
Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals
Additional support option
—
PC Solution
Defective media retention; Travel coverage
Travel coverage
PC Solution
Care Pack type
Electronic - For 1 year base warranty hardware
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
24 month(s)
36 month(s)
36 month(s)
48 month(s)
60 month(s)
Duration
2 years
3 years
3 years
4 years
5 years
Logistics options
Courier pick up and return
—
—
—
—
Place of service
Offsite
Onsite
Onsite
Onsite
Onsite
Response time
Repaired within 3-7 business days
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Depot repair
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Support type
Offsite repair
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
S
S
S
Features
Compatibility
—
—
—
ProBook 650
—
HP segment
Business, Enterprise
—
—
Business, Enterprise
Business, Enterprise
Next Business Day (NBD)
—
—
—
—
Yes
Number of years
2 year(s)
—
3 year(s)
4 year(s)
5 year(s)
On-site support
—
—
—
Yes
—
Response time
—
—
9 h
—
—
Service type
—
—
Next Business Day
Next Business Day
—
Type
Pick-up&return
—
On-site
On-site
On-site
