At Apaxon® Limited, we are dedicated to processing your personal information responsibly and in full compliance with our legal obligations. We believe in transparency and want you to understand exactly how we handle your personal data.

Some key points of Apaxon® Limited's Privacy Policy:

• We do not sell your data to third parties.
• We do make it easy for you to manage your information; you can update your communication preferences at any time.
• We do use data to improve our customer service, ensuring that the information we share with you is relevant, useful, and timely.

We are Apaxon® Limited, registered in England and Wales, with our principal office at Piccadily Business Centre, Aldow Enterprise Park, Manchester, Greater Manchester, M12 6AE. Your privacy matters to us, and we are committed to safeguarding your personal data at all times.

At Apaxon® Limited, we collect personal data such as:

• Name
• Email
• Phone number
• Shopping Activities
• Billing & delivery addresses
• IP address
• Payment information (credit/debit card details)
• Any other personal information you provide when using our services

We use your personal data for the following purposes:

Customer Relationship Management

• Maintain our relationship with you as a valued customer.
• Process orders and provide agreed-upon products and services.

Communication & Customer Support

• Respond to your inquiries and feedback.
• Send you updates about our products, services, and offers.

Business Operations & Compliance

• Perform invoicing, process payments, and manage accounts.
• Conduct record-keeping, statistical analysis, and reporting.
• Ensure website security and enable access to secure areas.
• Investigate and resolve complaints or disputes.

Marketing & Personalization

• Tailor our services based on your interests.
• Provide targeted offers and promotions (with your consent).
• Allow customers to manage their preferences at any time.

Legal & Security Obligations

• Prevent fraud, conduct credit checks, and manage debt collection.
• Ensure compliance with applicable laws and regulations.
• Monitor the security of our website and digital assets.

We do not sell your data to third parties for marketing purposes. You have full control over how we communicate with you. You can opt-in to receive updates on products, services, and promotions. If you no longer wish to receive marketing communications, you can click the "Unsubscribe" link in any email. Contact our Customer Service Team via:

• Email: sales@apaxon.co.uk
• Phone: 01614649941
• Mail: Piccadilly Business Centre, Aldow Enterprise Park, Manchester, Greater Manchester, M12 6AE

We may share your personal information with trusted third parties, but only under strict conditions, including Authorized Third Parties:

• Marketing & Advertising Partners - Google Ads, LinkedIn, Facebook Custom Audiences. Personalized advertising (only if you opt-in).
• Service Providers - Warehousing, delivery services, and logistics partners. Payment processors handling secure transactions.
• Legal & Compliance Authorities - Government regulators when legally required. Fraud prevention and debt recovery agencies.

Your data is never shared for unrelated third-party marketing.

We retain your personal data only as long as necessary, based on:

• Legal retention periods under applicable regulations.
• Business needs (e.g., warranty, dispute resolution).
• Security and fraud prevention policies.

Once data is no longer required, it is securely erased.

We use cookies to improve website performance and customer experience.

Types of Cookies We Use

• Essential Cookies: Enable core website functionality.
• Analytical Cookies: Track visitor interactions to improve services.
• Marketing Cookies: Personalize advertising (only if consent is given).

For more details, see our Cookie Policy.

We use industry-standard security measures, including:

• SSL encryption for secure transactions.
• Firewalls and monitoring systems to prevent unauthorized access.
• Regular security audits to maintain data integrity.

Your Responsibilities

• Keep your account credentials confidential.
• Report suspicious activity immediately.
• Avoid sharing sensitive information on public or unsecured networks.

We may update this Privacy Policy periodically. If significant changes are made, we will:

• Post updates on our website.
• Notify users via email (if applicable).