Compare HP Software Service & Support
Comparing 5 products side-by-side — specifications, pricing and stock. Showing HP products in the Software Service & Support category.
| Specification | |||||
|---|---|---|---|---|---|
| General | |||||
| Class of Equipment | Video conferencing devices | — | — | — | — |
| Full Contract Period | 4 years | — | — | — | — |
| Location | Shipment | — | — | — | — |
| Response Time | Next business day | — | — | — | — |
| Service Included | Advance hardware replacement | — | — | — | — |
| Supplier features | |||||
| Additional information | — | Covers up to 250 seats | — | — | — |
| Care Pack type | — | Electronic | — | — | — |
| Coverage details | — | Standard workdays - 9 hours | — | — | — |
| Coverage period | — | 12 month(s) | — | — | — |
| Duration | — | 1 year | — | — | — |
| Place of service | — | Remote | — | — | — |
| Response time | — | Next available agent | — | — | — |
| Service method | — | Phone | — | — | — |
| Support type | — | Priority support | — | — | — |
| Warranty coverage | — | In warranty | — | — | — |
| Warranty type | — | S | — | — | — |
| Features | |||||
| Compatibility | — | — | Poly Studio A2 Audio Bridge | Poly Studio A2 Table Microphone | — |
| HP segment | — | Business | — | — | — |
| License quantity | — | 250+ license(s) | — | — | — |
| Number of years | — | 1 year(s) | 1 year(s) | 1 year(s) | — |
| Theme | — | — | — | — | Networking |
| Type | — | — | — | — | Regular service |
| UNSPSC-code | — | 81111812 | 81111812 | 81111812 | — |
| Compatibility Information | |||||
| Designed For | HP Poly Studio X32, X32 No Radio | — | — | — | — |
| Details | |||||
| Service & Support | Extended service agreement - advance hardware replacement - 4 Years - shipment - response time: NBD, Technical support - phone consulting - 4 Years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, Technical support - phone consulting - 4 Years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2, Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3, Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday, Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday New releases update - 4 Years | — | — | — | — |
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