Product Comparison
Technical Specifications
Feature
Features
Compatibility
PowerEdge R350
—
PowerEdge R350
—
POWEREDGE R550
Number of years
3 year(s)
—
3 year(s)
—
5 year(s)
Parts replacement
Yes
—
Yes
—
Yes
Phone support
Yes
—
Yes
—
Yes
Response time
—
—
4 h
—
—
Service included
Parts and Labour
—
Parts and Labour
—
Parts and Labour
Service time (hours x days)
24x7x365
—
24x7x365
—
24x7x365
Service type
ProSupport for ISG
—
ProSupport Plus 4H Mission Critical
—
ProSupport for ISG
Troubleshooting
Yes
—
Yes
—
Yes
Web support
Yes
—
Yes
—
Yes


