Product Comparison
Technical Specifications
Feature
Features
Compatibility
POWEREDGE R550
PowerEdge R350
—
POWEREDGE R550
—
Number of years
3 year(s)
3 year(s)
—
5 year(s)
—
Parts replacement
Yes
Yes
—
Yes
—
Phone support
Yes
Yes
—
Yes
—
Response time
—
4 h
—
—
—
Service included
Parts and Labour
Parts and Labour
—
Parts and Labour
—
Service time (hours x days)
24x7x365
24x7x365
—
24x7x365
—
Service type
ProSupport for ISG
ProSupport Plus 4H Mission Critical
—
ProSupport for ISG
—
Troubleshooting
Yes
Yes
—
Yes
—
Web support
Yes
Yes
—
Yes
—


