Product Comparison
Technical Specifications
Feature
Features
Compatibility
PowerEdge R350
PowerEdge R350
POWEREDGE R550
—
—
Number of years
5 year(s)
3 year(s)
5 year(s)
—
—
Parts replacement
Yes
Yes
Yes
—
—
Phone support
Yes
Yes
Yes
—
—
Response time
—
4 h
—
—
—
Service included
Parts and Labour
Parts and Labour
Parts and Labour
—
—
Service time (hours x days)
24x7x365
24x7x365
24x7x365
—
—
Service type
ProSupport for ISG
ProSupport Plus 4H Mission Critical
ProSupport for ISG
—
—
Troubleshooting
Yes
Yes
Yes
—
—
Web support
Yes
Yes
Yes
—
—


