Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
—
Excludes external monitor
—
Excludes external monitor
—
Additional support option
—
—
—
Travel coverage
PC Solution
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
60 month(s)
48 month(s)
36 month(s)
48 month(s)
60 month(s)
Duration
5 years
4 years
3 years
4 years
5 years
Place of service
Remote and Onsite
Onsite
Onsite
Onsite
Remote and Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite and Predictive Support
Onsite repair
Onsite repair
Onsite repair
Onsite and Predictive Support
Support type
Active Care
Onsite repair
Onsite repair
Onsite repair
Active Care
Warranty coverage
In-warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
S
S
S
Features
Number of years
5 year(s)
—
—
—
—
On-site support
Yes
—
—
—
—
Remote desktop support
Yes
—
—
—
—
Response time
9 h
—
—
—
—
