Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
—
—
—
Excludes external monitor
Excludes external monitor
Additional support option
Defective media retention; PC Solution
PC Solution
—
Travel coverage
—
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
60 month(s)
60 month(s)
36 month(s)
48 month(s)
48 month(s)
Duration
5 years
5 years
3 years
4 years
4 years
Place of service
Remote and Onsite
Remote and Onsite
Onsite
Onsite
Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite and Predictive Support
Onsite and Predictive Support
Onsite repair
Onsite repair
Onsite repair
Support type
Active Care
Active Care
Onsite repair
Onsite repair
Onsite repair
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
S
S
S
