Compare HP Printers Service & Support
Comparing 5 products side-by-side — specifications, pricing and stock. Showing HP products in the Printers Service & Support category.
| Specification | |||||
|---|---|---|---|---|---|
| Supplier features | |||||
| Additional support option | — | — | Defective media retention | — | Defective media retention |
| Care Pack type | Electronic | — | Electronic | Electronic | Electronic |
| Coverage details | Standard workdays - 9 hours | — | Standard workdays - 9 hours | Standard workdays - 9 hours | Standard workdays - 9 hours |
| Coverage period | 36 month(s) | — | 12 month(s) | 36 month(s) | 48 month(s) |
| Coverage period (months) | — | — | — | 36 | 48 |
| Duration | 3 years | — | 1 year | 3 years | 4 years |
| Logistics options | Courier shipment and defective return | — | — | — | — |
| Place of service | Offsite | — | Onsite | Onsite | Onsite |
| Response time | Next business day response | — | Next business day response | Next business day response | Next business day response |
| Service method | Advanced unit exchange | — | Onsite repair | Onsite repair | Onsite repair |
| Support type | Exchange | — | Onsite repair | Onsite repair | Onsite repair |
| Warranty coverage | In warranty | — | Post warranty | In warranty | In warranty |
| Warranty type | S | — | P | S | S |
| Features | |||||
| Compatibility | — | — | LaserJet CP5225 | LaserJet Pro M521 MultiFunction Printer | — |
| HP segment | — | — | Business, Enterprise | Business, Enterprise | Business |
| License quantity | 1 license(s) | — | — | — | — |
| Next Business Day (NBD) | — | — | Yes | Yes | — |
| Number of years | 3 year(s) | — | 1 year(s) | 3 year(s) | — |
| On-site support | No | — | — | — | — |
| Service time (hours x days) | 9x5 | — | — | — | — |
| Service type | Next Business Day | — | — | — | — |
| Type | Carry-in | — | — | — | — |
| UNSPSC-code | — | — | — | 81111812 | 81111812 |
| License | |||||
| License quantity | — | 1 license(s) | — | — | — |
| License term in years | — | 3 year(s) | — | — | — |
| Software type | — | Electronic Software Download (ESD) | — | — | — |
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