Product Comparison
Technical Specifications
Feature
Supplier features
Additional support option
—
—
Defective media retention
—
Defective media retention
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
12 month(s)
12 month(s)
48 month(s)
36 month(s)
36 month(s)
Duration
1 year
1 year
4 years
3 years
3 years
Logistics options
—
Courier shipment and defective return
—
Parts shipped next business day
—
Place of service
Onsite
Offsite
Onsite
Channel
Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite repair
Advanced unit exchange
Onsite repair
Part exchange
Onsite repair
Support type
Onsite repair
Exchange
Onsite repair
Exchange
Onsite repair
Warranty coverage
Post warranty
Post warranty
In warranty
In warranty
In warranty
Warranty type
P
P
S
S
S
Features
Compatibility
PageWide Pro X452/X552
—
LaserJet Pro M501
LaserJet Pro M501
Color Laserjet Managed M553 MFP
HP segment
Business
Business, Enterprise
Business
Business, Enterprise
Business
License quantity
—
1 license(s)
—
—
—
Next Business Day (NBD)
Yes
—
—
Yes
Yes
Number of years
1 year(s)
1 year(s)
4 year(s)
3 year(s)
3 year(s)
On-site support
Yes
—
Yes
—
Yes
Service time (hours x days)
9x5
—
—
—
9x5
Service type
—
Next Business Day
Next Business Day
—
—
Type
On-site
—
On-site
—
On-site

