Product Comparison
Technical Specifications
Feature
Supplier features
Additional support option
Defective media retention
Active Care
Active Care
—
—
Care Pack type
Electronic
Electronic
Electronic
Electronic
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Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
—
Coverage period
36 month(s)
12 month(s)
12 month(s)
36 month(s)
—
Duration
3 years
1 year
1 year
3 years
—
Logistics options
—
—
—
Customer ships defective, courier ships replacement
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Place of service
Onsite
Remote and Onsite
Remote and Onsite
Offsite
—
Response time
Next business day response
Next business day response
Next business day response
Exchange shipped within 4-7 business days
—
Service method
Onsite repair
Onsite and Predictive Support
Onsite and Predictive Support
Standard unit exchange
—
Support type
Onsite repair
Active Care
Active Care
Exchange
—
Warranty coverage
In warranty
Post warranty
Post warranty
In warranty
—
Warranty type
S
P
P
S
—
Features
Compatibility
LaserJet Enterprise M507
—
—
—
—
HP segment
Business, Enterprise
—
—
—
—
Number of years
3 year(s)
—
—
—
—
Service type
Next Business Day
—
—
—
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