Product Comparison
Technical Specifications
Feature
Supplier features
Additional support option
Defective media retention
—
—
—
Defective media retention
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
48 month(s)
12 month(s)
12 month(s)
36 month(s)
36 month(s)
Duration
4 years
1 year
1 year
3 years
3 years
Logistics options
—
—
Courier shipment and defective return
Courier shipment and defective return
—
Place of service
Onsite
Onsite
Offsite
Offsite
Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite repair
Onsite repair
Advanced unit exchange
Advanced unit exchange
Onsite repair
Support type
Onsite repair
Onsite repair
Exchange
Exchange
Onsite repair
Warranty coverage
In warranty
Post warranty
Post warranty
In warranty
In warranty
Warranty type
S
P
P
S
S
Features
Compatibility
LaserJet Pro M501
PageWide Pro X452/X552
—
—
Color Laserjet Managed M553 MFP
HP segment
Business
Business
Business, Enterprise
—
Business
License quantity
—
—
1 license(s)
—
—
Next Business Day (NBD)
—
Yes
—
—
Yes
Number of years
4 year(s)
1 year(s)
1 year(s)
—
3 year(s)
On-site support
Yes
Yes
—
—
Yes
Service time (hours x days)
—
9x5
—
—
9x5
Service type
Next Business Day
—
Next Business Day
—
—
Type
On-site
On-site
—
—
On-site

