Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
excludes external monitor
Excludes external monitor
Excludes external monitor
Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals
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Additional support option
Defective media retention
Travel coverage
Defective media retention; Travel coverage
PC Solution
PC Solution
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
48 month(s)
48 month(s)
36 month(s)
60 month(s)
36 month(s)
Duration
4 years
4 years
3 years
5 years
3 years
Place of service
Onsite
Onsite
Onsite
Onsite
Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Support type
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
S
S
S
Features
Compatibility
Defective Media Retention Notebook Only
ProBook 650
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—
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HP segment
Business, Enterprise
Business, Enterprise
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Business, Enterprise
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Next Business Day (NBD)
Yes
—
—
Yes
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Number of years
4 year(s)
4 year(s)
3 year(s)
5 year(s)
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On-site support
Yes
Yes
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—
—
Response time
—
—
9 h
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—
Service type
—
Next Business Day
Next Business Day
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—
Type
On-site
On-site
On-site
On-site
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