Product Comparison

Technical Specifications

Supplier features
Additional support option
Defective media retention
Active Care
Active Care
Defective media retention
Care Pack type
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
12 month(s)
12 month(s)
12 month(s)
36 month(s)
Duration
1 year
1 year
1 year
3 years
Place of service
Onsite
Remote and Onsite
Remote and Onsite
Channel
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite repair
Onsite and Predictive Support
Onsite and Predictive Support
Part exchange
Support type
Onsite repair
Active Care
Active Care
Exchange
Warranty coverage
Post warranty
Post warranty
Post warranty
In warranty
Warranty type
P
P
P
S
Features
Compatibility
Color LaserJet Managed MFP M577
Color LaserJet Enterprise MFP 680x
HP segment
Business
Next Business Day (NBD)
Yes
Number of years
1 year(s)
3 year(s)
On-site support
Yes
Parts replacement
Yes
Repairs performed onsite
Yes
Service included
Parts
Service time (hours x days)
9x5
Type
On-site