Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
excludes external monitor
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—
Excludes external monitor
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Additional support option
—
Defective media retention
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—
—
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
36 month(s)
36 month(s)
36 month(s)
60 month(s)
36 month(s)
Duration
3 years
3 years
3 years
5 years
3 years
Logistics options
Courier pick up and return
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—
—
—
Place of service
Offsite
Remote and Onsite
Remote and Onsite
Onsite
Remote and Onsite
Response time
Repaired within 3-7 business days
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Depot repair
Onsite and Predictive Support
Onsite and Predictive Support
Onsite repair
Onsite and Predictive Support
Support type
Offsite repair
Active Care
Active Care
Onsite repair
Active Care
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
S
S
S
Features
Compatibility
HP 210 / HP x210 / HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 215 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty
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—
—
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HP segment
Business
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—
Business, Enterprise
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License quantity
—
—
—
—
1 license(s)
Number of years
3 year(s)
3 year(s)
3 year(s)
5 year(s)
3 year(s)
On-site support
—
Yes
Yes
Yes
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Response time
—
9 h
—
—
—
Service time (hours x days)
9x5
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—
—
—
Service type
—
Next Business Day
Next Business Day
Next Business Day
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Type
Pick-up&return
On-site
On-site
On-site
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Packaging data
Quantity per pack
—
—
—
—
1 pc(s)

