Product Comparison

Technical Specifications

Supplier features
Additional information
Excludes external monitor
excludes external monitor
Excludes external monitor
Excludes external monitor
Additional support option
Defective media retention
Travel coverage
Care Pack type
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
48 month(s)
60 month(s)
60 month(s)
12 month(s)
Duration
4 years
5 years
5 years
1 year
Logistics options
Courier pick up and return
Courier pick up and return
Place of service
Offsite
Onsite
Onsite
Offsite
Response time
Repaired within 3-7 business days
Next business day response
Next business day response
Repaired within 3-7 business days
Service method
Depot repair
Onsite repair
Onsite repair
Depot repair
Support type
Pickup and return
Onsite repair
Onsite repair
Offsite repair
Warranty coverage
In warranty
In warranty
In warranty
Post warranty
Warranty type
S
In Warranty
S
P
Features
Compatibility
Defective Media Retention Notebook Only
HP segment
Business, Enterprise
Business, Enterprise
License quantity
1 license(s)
1 license(s)
Next Business Day (NBD)
Yes
Yes
Number of years
4 year(s)
5 year(s)
5 year(s)
1 year(s)
On-site support
No
Yes
Response time
72-168 h
Service time (hours x days)
9x5
Type
On-site