Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
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Excludes external monitor
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Excludes external monitor
Additional support option
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Defective media retention
Defective media retention
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Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
12 month(s)
60 month(s)
60 month(s)
36 month(s)
48 month(s)
Duration
1 year
5 years
5 years
3 years
4 years
Logistics options
Courier pick up and return
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—
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Place of service
Offsite
Onsite
Remote and Onsite
Onsite
Onsite
Response time
Repaired within 3-7 business days
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Depot repair
Onsite repair
Onsite and Predictive Support
Onsite repair
Onsite repair
Support type
Pickup and return
Onsite repair
Active Care
Onsite repair
Onsite repair
Warranty coverage
Post warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
P
S
S
S
S
Features
HP segment
Business, Enterprise
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—
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License quantity
1 license(s)
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1 license(s)
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Number of years
1 year(s)
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5 year(s)
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Product type
Renewal
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—
—
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Type
Pick-up&return
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—
—
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Packaging data
Quantity per pack
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—
1 pc(s)
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