Product Comparison

Technical Specifications

Feature
Group 60259
Additional information
Covers 1000+ seats
Care Pack type
Electronic
Coverage details
Standard workdays - 9 hours
Coverage period
12 month(s)
Duration
1 year
Place of service
Remote
Response time
Next available agent
Service method
Phone
Support type
Priority services
Warranty coverage
In warranty
Warranty type
S
Supplier features
Additional information
Excludes external monitor
Excludes external monitor
Excludes external monitor
Additional support option
Travel coverage
Defective media retention; Travel coverage
Care Pack type
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
60 month(s)
36 month(s)
12 month(s)
Duration
5 years
3 years
1 year
Logistics options
Courier pick up and return
Place of service
Onsite
Onsite
Offsite
Response time
Next business day response
Next business day response
Repaired within 3-7 business days
Service method
Onsite repair
Onsite repair
Depot repair
Support type
Onsite repair
Onsite repair
Offsite repair
Warranty coverage
In warranty
In warranty
Post warranty
Warranty type
S
S
P
Group 10672
HP segment
Business
License term in years
1 year(s)
Features
HP segment
Business, Enterprise
License quantity
1 license(s)
Next Business Day (NBD)
Yes
Number of years
5 year(s)
3 year(s)
1 year(s)
Response time
9 h
Service type
Next Business Day
Type
On-site