Product Comparison

Technical Specifications

Supplier features
Additional information
Excludes external monitor
Excludes external monitor
Excludes external monitor
excludes external monitor
Additional support option
Travel coverage
Defective media retention
Care Pack type
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
60 month(s)
60 month(s)
12 month(s)
60 month(s)
Duration
5 years
5 years
1 year
5 years
Logistics options
Customer carry-in or shipment
Courier pick up and return
Place of service
Offsite
Onsite
Offsite
Onsite
Response time
Repaired within 3-7 business days
Next business day response
Repaired within 3-7 business days
Next business day response
Service method
Depot repair
Onsite repair
Depot repair
Onsite repair
Support type
Return to depot
Onsite repair
Offsite repair
Onsite repair
Warranty coverage
In warranty
In warranty
Post warranty
In warranty
Warranty type
S
S
P
In Warranty
Features
Compatibility
Defective Media Retention Notebook Only
HP segment
Business, Enterprise
Business, Enterprise
License quantity
1 license(s)
Next Business Day (NBD)
Yes
Yes
Number of years
5 year(s)
5 year(s)
1 year(s)
5 year(s)
On-site support
Yes
Type
On-site