Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
Excludes external monitor
—
Excludes external monitor
Excludes external monitor
excludes external monitor
Additional support option
—
—
Travel coverage
—
Defective media retention
Care Pack type
Electronic
—
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
—
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
60 month(s)
—
60 month(s)
12 month(s)
60 month(s)
Duration
5 years
—
5 years
1 year
5 years
Logistics options
Customer carry-in or shipment
—
—
Courier pick up and return
—
Place of service
Offsite
—
Onsite
Offsite
Onsite
Response time
Repaired within 3-7 business days
—
Next business day response
Repaired within 3-7 business days
Next business day response
Service method
Depot repair
—
Onsite repair
Depot repair
Onsite repair
Support type
Return to depot
—
Onsite repair
Offsite repair
Onsite repair
Warranty coverage
In warranty
—
In warranty
Post warranty
In warranty
Warranty type
S
—
S
P
In Warranty
Features
Compatibility
—
—
—
—
Defective Media Retention Notebook Only
HP segment
—
—
Business, Enterprise
—
Business, Enterprise
License quantity
—
—
—
1 license(s)
—
Next Business Day (NBD)
—
—
Yes
—
Yes
Number of years
5 year(s)
—
5 year(s)
1 year(s)
5 year(s)
On-site support
—
—
—
—
Yes
Type
—
—
—
—
On-site


