Product Comparison

Technical Specifications

Supplier features
Additional support option
Active Care
Active Care
Defective media retention
Care Pack type
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
12 month(s)
12 month(s)
36 month(s)
36 month(s)
Duration
1 year
1 year
3 years
3 years
Logistics options
Customer ships defective, courier ships replacement
Place of service
Remote and Onsite
Remote and Onsite
Offsite
Channel
Response time
Next business day response
Next business day response
Exchange shipped within 4-7 business days
Next business day response
Service method
Onsite and Predictive Support
Onsite and Predictive Support
Standard unit exchange
Part exchange
Support type
Active Care
Active Care
Exchange
Exchange
Warranty coverage
Post warranty
Post warranty
In warranty
In warranty
Warranty type
P
P
S
S
Group 60259
Care Pack type
Electronic
Coverage details
Standard workdays - 9 hours
Coverage period
24 month(s)
Duration
2 years
Place of service
Remote
Response time
Next available agent
Service method
Phone
Support type
Remote software assistance
Warranty coverage
In warranty
Warranty type
S
Group 10672
Compatibility
PaperCut MF Commercial SFP
License term in years
2 year(s)
Service time (hours x days)
9x5
Features
Compatibility
Color LaserJet Enterprise MFP 680x
Number of years
3 year(s)
Parts replacement
Yes
Service included
Parts