Product Comparison

Technical Specifications

Supplier features
Additional support option
Active Care
Active Care
Care Pack type
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
12 month(s)
12 month(s)
12 month(s)
36 month(s)
Duration
1 year
1 year
1 year
3 years
Logistics options
Courier shipment and defective return
Customer ships defective, courier ships replacement
Place of service
Remote and Onsite
Remote and Onsite
Offsite
Offsite
Response time
Next business day response
Next business day response
Next business day response
Exchange shipped within 4-7 business days
Service method
Onsite and Predictive Support
Onsite and Predictive Support
Advanced unit exchange
Standard unit exchange
Support type
Active Care
Active Care
Exchange
Exchange
Warranty coverage
Post warranty
Post warranty
Post warranty
In warranty
Warranty type
P
P
P
S
Features
Compatibility
ScanJet Pro 2500
HP segment
Business
Business, Enterprise
Number of years
1 year(s)
3 year(s)
Service type
Next Business Day