Product Comparison

Technical Specifications

Feature
Supplier features
Additional information
Excludes external monitor
Excludes external monitor
Excludes external monitor
Additional support option
Defective media retention
Travel coverage
Defective media retention; Travel coverage
Care Pack type
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
60 month(s)
36 month(s)
12 month(s)
Duration
1 year
5 years
3 years
1 year
Logistics options
Courier pick up and return
Place of service
Remote and Onsite
Onsite
Onsite
Offsite
Response time
Next business day response
Next business day response
Next business day response
Repaired within 3-7 business days
Service method
Onsite and Predictive Support
Onsite repair
Onsite repair
Depot repair
Support type
Onsite repair
Onsite repair
Onsite repair
Offsite repair
Warranty coverage
Post warranty
In warranty
In warranty
Post warranty
Warranty type
P
S
S
P
Features
HP segment
Business, Enterprise
License quantity
1 license(s)
Next Business Day (NBD)
Yes
Number of years
5 year(s)
3 year(s)
1 year(s)
Response time
9 h
Service type
Next Business Day
Type
On-site