Product Comparison
Technical Specifications
Supplier features
Additional information
Excludes external monitor
Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals
excludes external monitor
Excludes external monitor
Excludes external monitor
Additional support option
—
PC Solution
Defective media retention
Defective media retention; Travel coverage
Travel coverage
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
24 month(s)
60 month(s)
60 month(s)
36 month(s)
48 month(s)
Duration
2 years
5 years
5 years
3 years
4 years
Logistics options
Courier pick up and return
—
—
—
—
Place of service
Offsite
Onsite
Onsite
Onsite
Onsite
Response time
Repaired within 3-7 business days
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Depot repair
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Support type
Pickup and return
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
In Warranty
S
S
Features
Compatibility
—
—
Defective Media Retention Notebook Only
—
ProBook 650
HP segment
Business, Enterprise
Business, Enterprise
Business, Enterprise
—
Business, Enterprise
Next Business Day (NBD)
—
Yes
Yes
—
—
Number of years
2 year(s)
5 year(s)
5 year(s)
3 year(s)
4 year(s)
On-site support
—
—
Yes
—
Yes
Response time
—
—
—
9 h
—
Service type
—
—
—
Next Business Day
Next Business Day
Type
Pick-up&return
On-site
On-site
On-site
On-site
