Compare HP Printers Service & Support
Comparing 5 products side-by-side — specifications, pricing and stock. Showing HP products in the Printers Service & Support category.
| Specification | |||||
|---|---|---|---|---|---|
| Supplier features | |||||
| Additional support option | — | — | Defective media retention | — | Defective media retention |
| Care Pack type | Electronic | — | Electronic | Electronic | Electronic |
| Coverage details | Standard workdays - 9 hours | — | Standard workdays - 9 hours | Standard workdays - 9 hours | Standard workdays - 9 hours |
| Coverage period | 36 month(s) | — | 12 month(s) | 36 month(s) | 48 month(s) |
| Coverage period (months) | 36 | — | — | 36 | 48 |
| Duration | 3 years | — | 1 year | 3 years | 4 years |
| Logistics options | Customer ships defective, courier ships replacement | — | — | — | — |
| Place of service | Offsite | — | Onsite | Onsite | Onsite |
| Response time | Exchange shipped within 4-7 business days | — | Next business day response | Next business day response | Next business day response |
| Service method | Standard unit exchange | — | Onsite repair | Onsite repair | Onsite repair |
| Support type | Exchange | — | Onsite repair | Onsite repair | Onsite repair |
| Warranty coverage | In warranty | — | Post warranty | In warranty | In warranty |
| Warranty type | S | — | P | S | S |
| Features | |||||
| Compatibility | HP Deskjet 460c HP Officejet H470 HP Officejet J6410 HP Officejet 6500 HP Officejet 7310/7410 HP Officejet 4255/6215 HP Officejet 4355 HP Officejet J5780 | — | LaserJet CP5225 | LaserJet Pro M521 MultiFunction Printer | — |
| HP segment | Business, Enterprise | — | Business, Enterprise | Business, Enterprise | Business |
| Next Business Day (NBD) | — | — | Yes | Yes | — |
| Number of years | 3 year(s) | — | 1 year(s) | 3 year(s) | — |
| UNSPSC-code | 81111812 | — | — | 81111812 | 81111812 |
| License | |||||
| License quantity | — | 1 license(s) | — | — | — |
| License term in years | — | 3 year(s) | — | — | — |
| Software type | — | Electronic Software Download (ESD) | — | — | — |
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