Product Comparison

Technical Specifications

Supplier features
Additional support option
Defective media retention
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
36 month(s)
12 month(s)
48 month(s)
12 month(s)
36 month(s)
Duration
3 years
1 year
4 years
1 year
3 years
Logistics options
Customer ships defective, courier ships replacement
Courier shipment and defective return
Parts shipped next business day
Place of service
Offsite
Onsite
Onsite
Offsite
Channel
Response time
Exchange shipped within 4-7 business days
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Standard unit exchange
Onsite repair
Onsite repair
Advanced unit exchange
Part exchange
Support type
Exchange
Onsite repair
Onsite repair
Exchange
Exchange
Warranty coverage
In warranty
Post warranty
In warranty
Post warranty
In warranty
Warranty type
S
P
S
P
S
Features
Compatibility
PageWide Pro X452/X552
LaserJet Pro M501
LaserJet Pro M501
HP segment
Business, Enterprise
Business
Business
Business, Enterprise
Business, Enterprise
License quantity
1 license(s)
Next Business Day (NBD)
Yes
Yes
Number of years
3 year(s)
1 year(s)
4 year(s)
1 year(s)
3 year(s)
On-site support
Yes
Yes
Service time (hours x days)
9x5
Service type
Next Business Day
Next Business Day
Type
On-site
On-site