Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
excludes external monitor
—
Excludes external monitor
Excludes external monitor
Excludes external monitor
Additional support option
Defective media retention
Defective media retention
Defective media retention
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Travel coverage
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
60 month(s)
60 month(s)
60 month(s)
48 month(s)
48 month(s)
Duration
5 years
5 years
5 years
4 years
4 years
Place of service
Onsite
Remote and Onsite
Onsite
Onsite
Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite repair
Onsite and Predictive Support
Onsite repair
Onsite repair
Onsite repair
Support type
Onsite repair
Active Care
Onsite repair
Onsite repair
Onsite repair
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
In Warranty
S
S
S
S
Features
Compatibility
Defective Media Retention Notebook Only
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—
—
—
HP segment
Business, Enterprise
—
—
—
—
License quantity
—
1 license(s)
—
—
—
Next Business Day (NBD)
Yes
—
—
—
—
Number of years
5 year(s)
5 year(s)
—
—
—
On-site support
Yes
—
—
—
—
Type
On-site
—
—
—
—
Packaging data
Quantity per pack
—
1 pc(s)
—
—
—
