Product Comparison
Technical Specifications
Feature

Brand: HP|SKU: U7927E
HP eCare Pack/4Yr NBD TC Only SVC
£31.27
Stock: 9876
Supplier features
Additional information
Excludes external monitor
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Excludes external monitor
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Additional support option
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Defective media retention
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—
—
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
48 month(s)
36 month(s)
36 month(s)
60 month(s)
36 month(s)
Duration
4 years
3 years
3 years
5 years
3 years
Logistics options
Courier shipment and defective return
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—
—
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Place of service
Offsite
Remote and Onsite
Remote and Onsite
Onsite
Remote and Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Advanced unit exchange
Onsite and Predictive Support
Onsite and Predictive Support
Onsite repair
Onsite and Predictive Support
Support type
Exchange
Active Care
Active Care
Onsite repair
Active Care
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
S
S
S
Features
HP segment
Business
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Business, Enterprise
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License quantity
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—
—
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1 license(s)
Number of years
4 year(s)
3 year(s)
3 year(s)
5 year(s)
3 year(s)
On-site support
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Yes
Yes
Yes
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Response time
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9 h
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—
—
Service type
—
Next Business Day
Next Business Day
Next Business Day
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Type
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On-site
On-site
On-site
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Packaging data
Quantity per pack
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—
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1 pc(s)