Product Comparison
Technical Specifications
Feature
Supplier features
Additional information
Excludes external monitor
—
excludes external monitor
Excludes external monitor
Excludes external monitor
Additional support option
Travel coverage
PC Solution
Defective media retention
Defective media retention; Travel coverage
Travel coverage
Care Pack type
Electronic
Electronic
Electronic
Electronic
Electronic
Coverage details
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Standard workdays - 9 hours
Coverage period
36 month(s)
36 month(s)
60 month(s)
36 month(s)
48 month(s)
Duration
3 years
3 years
5 years
3 years
4 years
Place of service
Onsite
Onsite
Onsite
Onsite
Onsite
Response time
Next business day response
Next business day response
Next business day response
Next business day response
Next business day response
Service method
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Support type
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Onsite repair
Warranty coverage
In warranty
In warranty
In warranty
In warranty
In warranty
Warranty type
S
S
In Warranty
S
S
Features
Compatibility
—
—
Defective Media Retention Notebook Only
—
ProBook 650
HP segment
Business, Enterprise
—
Business, Enterprise
—
Business, Enterprise
Next Business Day (NBD)
—
—
Yes
—
—
Number of years
3 year(s)
—
5 year(s)
3 year(s)
4 year(s)
On-site support
—
—
Yes
—
Yes
Response time
—
—
—
9 h
—
Service type
Next Business Day
—
—
Next Business Day
Next Business Day
Type
On-site
—
On-site
On-site
On-site
