Compare Hewlett Packard Enterprise Networking Service & Support
Comparing 5 products side-by-side — specifications, pricing and stock. Showing Hewlett Packard Enterprise products in the Networking Service & Support category.
| Specification | Current product Hewlett Packard Enterprise HPE Tech Care Essential Service - extended service agreement - 3 years - on-siteH79H3E £3133.32 £3759.98 inc VAT | Hewlett Packard Enterprise HP 5y NBD Exch HP 19xx Swt pdt FC SVC,HP 19xx Switch products,9x5 HW support with next business day HW exchange. 9x5 SW phone support and SW Updates for eligible SW.U3MN0E £51.09 £61.31 inc VAT | |||
|---|---|---|---|---|---|
| General | |||||
| Class of Equipment | Servers | — | — | — | — |
| Full Contract Period | 3 years | — | — | — | — |
| Location | On-site | — | — | — | — |
| Response Time | 4 hours | — | — | — | — |
| Service Availability | 24 hours a day / 7 days a week | — | — | — | — |
| Service Included | Parts and labour | — | — | — | — |
| Compatibility Information | |||||
| Designed For | P/N: P53921-B21, P53925-B21, P54198-B21, P55080-291, P55080-AA1, P55080-B21, P55081-291, P55081-AA1, P55081-B21, P57844-B21 | — | — | — | — |
| Service & Support | |||||
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1, Product info support - knowledge base access - 3 years, Technical support - remote diagnosis - 3 years, Technical support - visual remote guidance - 3 years, New releases update - 3 years, Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3, Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday, Product info support - web support - 3 years | — | — | — | — |
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