Product Comparison
Technical Specifications
Feature
Brand: Hewlett Packard Enterprise|SKU: HU4D5A50C72
HPE XD685 AC Chassis Support
£96462.85
Stock: 9876
General
Full Contract Period
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3 years
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1 year
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Location
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On-site
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On-site
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Repair Time
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4 hours
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6 hours
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Service Availability
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24 hours a day / 7 days a week
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24 hours a day / 7 days a week
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Service Included
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Parts and labour
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Parts and labour
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Technical details
Service & Support
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Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday, Technical support - remote diagnosis - 3 years, Product info support - web knowledge base access - 3 years, New releases update - 3 years, Defective media retention - 3 years
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Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year
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