Product Comparison
Technical Specifications
Feature
Features
Compatibility
eServer xSeries 260 8865, eserver xSeries 365 8862, System x3800 8865
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SmartOffice
—
—
License quantity
—
1 license(s)
—
1 license(s)
—
Number of years
2 year(s)
3 year(s)
—
4 year(s)
1 year(s)
On-site support
Yes
Yes
—
Yes
Yes
Phone support
—
Yes
—
Yes
—
Product type
—
Upgrade
—
Upgrade
Upgrade
Response time
4 h
24 h
—
24 h
—
Service included
Parts and Labour
Parts
—
Parts
Parts
Service time (hours x days)
9x5
24x7x365
—
24x7x365
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Service type
—
Premier Support
—
Premier Support
Onsite Support
Type
On-site
On-site
—
On-site
—
Packaging data
Quantity per pack
—
1 pc(s)
—
1 pc(s)
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