Introducing a More Flexible Microsoft 365 Experience with Apaxon®

At Apaxon, our focus has always been simple: deliver reliable IT solutions while giving our customers the flexibility and control they need to grow.

Today, we’re excited to introduce an important enhancement to how we deliver Microsoft 365 services — designed to give you more autonomy, better scalability, and an improved overall experience.

What’s Changing?

We are evolving the way Microsoft 365 subscriptions are provisioned and managed for our customers.

While Apaxon remains a trusted Microsoft partner, we are enhancing our delivery model through a new distribution partnership with Arrow. This allows us to offer a more flexible and customer-centric Microsoft 365 experience.

Why This Matters for Your Business

This change is all about putting more control in your hands.

1. Your Own Microsoft 365 Tenant

You’ll have full ownership and visibility of your Microsoft 365 environment. This means:

• Direct access to your admin portal

• Greater transparency over licences and usage

• Full control of your organisation’s setup

2. Flexible Subscription Management

Your business needs change — your licensing should too.

With this new model, you can:

• Add or remove licences as needed

• Upgrade or change plans easily

• Scale your setup in line with your growth

3. Wider Choice of Microsoft Solutions

You’re no longer limited to a fixed set of options.

You’ll be able to:

• Choose from the full range of Microsoft 365 plans

• Access additional services and add-ons

• Tailor your setup to your exact requirements

4. Improved Billing and Control

You gain clearer oversight of your subscription:

• Better visibility of costs

• More predictable billing

• Simplified management of your services

What Stays the Same

While the backend model is evolving, what doesn’t change is our commitment to you.

• ✔ Apaxon remains your trusted Microsoft partner

• ✔ You still receive dedicated UK-based support

• ✔ We continue to provide guidance, procurement, and account management

• ✔ We’re here to help you choose and manage the right solutions

Why We’ve Made This Move

We’ve made this transition to better align with how modern businesses operate.

Our customers increasingly want:

• More independence

• Faster changes to licensing

• Greater transparency

• The ability to scale without friction

By enhancing our delivery model, we can provide all of this — while continuing to support you every step of the way.

Who This Benefits Most

This improved approach is particularly valuable for:

• Growing businesses that need scalable licensing

• Organisations managing multiple users or departments

• Companies wanting more direct control over IT systems

• Businesses looking to optimise costs and licensing

A Better Microsoft 365 Experience — Backed by Apaxon

This isn’t just a change — it’s an upgrade.

You get the best of both worlds:

• The flexibility and control of managing your own Microsoft 365 environment

• The support and expertise of Apaxon as your IT partner

What Happens Next?

We’ll be transitioning customers gradually and ensuring everything runs smoothly with no disruption to your services.

There’s nothing you need to do right now — we’ll guide you through any steps if required.

Need Help or Want to Learn More?

If you’d like to understand how this change benefits your business or explore your Microsoft 365 options, our team is here to help.

Contact Apaxon today to discuss your setup and future requirements.