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14S-FQ1013NA R5-5500U 4GB 512GB

Name: 14S-FQ1013NA R5-5500U 4GB 512GB
Brand: HEWLETT PACKARD INCORPORATED
SKU: 6T9Q9EA#ABU
Price: 504.16 GBP
Availability: OutOfStock

Manuf P/N: 6T9Q9EA#ABU

EAN: 0196786462696

HP 14s-fq1013na. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 5, Processor model: 5500U, Processor frequency: 2.1 GHz. Display diagonal: 35.6 cm (14"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 4 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: AMD Radeon Graphics. Operating system installed: Windows 11 Home. Product colour: Silver

AMD Ryzen™ 5 5500U (up to 4.0 GHz max boost clock, 8 MB L3 cache, 6 cores, 12 threads)
Windows 11 Home
35.6 cm (14") diagonal FHD display
AMD Radeon™ Graphics
4 GB memory; 512 GB SSD storage

StockOut of Stock

ConditionNew

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

Manufacturer warranty applies. Warranty periods and service levels vary by brand and product type.

Apaxon® is an authorised reseller of HEWLETT PACKARD INCORPORATED. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

Overview

HP 14s-fq1013na, AMD Ryzen™ 5, 2.1 GHz, 35.6 cm (14"), 1920 x 1080 pixels, 4 GB, 512 GB

Specifications

Processor

Processor cache: 8 MB MB
Processor manufacturer: AMD
Processor boost frequency: 4 GHz GHz
Processor family: AMD Ryzen™ 5
Processor threads: 12
Processor frequency: 2.1 GHz GHz
Processor generation: AMD Ryzen 5000 Series
Processor model: 5500U
Processor cache type: L3
Processor cores: 6

Memory

Memory slots: 1x SO-DIMM
Memory form factor: SO-DIMM
ECC: No
Number of free internal memory expansion slots: 1
Internal memory: 4 GB GB
Memory layout (slots x size): 1 x 4 GB GB
Non-ECC: Yes
Internal memory type: DDR4-SDRAM
Memory clock speed: 3200 MHz MHz

Network

Wi-Fi standards: 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth: Yes
Antenna type: 1x1
WLAN controller model: Realtek RTL8821CE-M
WLAN controller manufacturer: Realtek
Top Wi-Fi standard: Wi-Fi 5 (802.11ac)
Mobile network connection: No
Bluetooth version: 4.2
Miracast: Yes
MIMO: Yes

Ports & interfaces

USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity: 2
USB 2.0 ports quantity: 0
HDMI ports quantity: 1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity: 1
Combo headphone/mic port: Yes
HDMI version: 1.4b

Battery

Battery technology: Lithium-Ion (Li-Ion)
Fast charging time (50%): 45 min min
Number of battery cells: 3
Battery life (max): 9.75 h h
Continuous video playback time: 9.25 h h
Fast charging: Yes
Battery weight: 210 g g
Battery capacity: 41 Wh Wh

Power

AC adapter frequency: 50 - 60 Hz Hz
AC adapter power: 45 W W
AC adapter input voltage: 100 - 240 V V

Security

Trusted Platform Module (TPM): Yes
Password protection: Yes
Password protection type: BIOS, Power on, User

Storage

Total SSDs capacity: 512 GB GB
NVMe: Yes
SSD form factor: M.2
Compatible memory cards: SD
Total storage capacity: 512 GB GB
SSD capacity: 512 GB GB
Optical drive type: No
Storage media: SSD
Number of SSDs installed: 1
SSD interface: PCI Express, NVMe
Card reader integrated: Yes

Audio

Built-in microphone: Yes
Built-in speaker(s): Yes
Number of built-in speakers: 2

Brand-specific features

HP Connection Optimizer: Yes
HP Imagepad: Yes
HP front camera: HP TrueVision HD
HP Software provided: HP Audio Switch; HP Connection Optimizer; HP QuickDrop
HP segment: Home
HP GTIN (EAN/UPC): 196786462696
HP Security tools: Trusted Platform Module (Firmware TPM) support
HP Audio Switch: Yes

Graphics

On-board graphics card: Yes
On-board GPU manufacturer: AMD
Discrete graphics card model: Not available
On-board graphics card model: AMD Radeon Graphics
On-board graphics card family: AMD Radeon Graphics
Discrete graphics card: No

Packaging data

Package depth: 483 mm mm
Package weight: 1.71 kg kg
Package width: 69 mm mm
Package height: 305 mm mm

Logistics data

Harmonized System (HS) code: 8471300000

Camera

Front camera signal format: 720p
Front camera HD type: HD
Front camera: Yes

Weight & dimensions

Width: 324 mm mm
Depth: 225 mm mm
Height: 17.9 mm mm
Weight: 1.46 kg kg

Packaging content

Stylus pen: No
Keyboard included: Yes

Sustainability

Sustainability compliance: Yes
Sustainability certificates: ENERGY STAR, EPEAT Silver

Keyboard

Numeric keypad: No
Keyboard colour name: natural silver
Pointing device: Touchpad
Full-size keyboard: Yes

Software

Trial software: 25 GB Dropbox storage for 12 months
Pre-installed software: ExpressVPN (30 day free trial); LastPass Premium (30 day free trial), 1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer
Operating system installed: Windows 11 Home

Design

Market positioning: Everyday
Introduction year: 2022
Form factor: Clamshell
Country of origin: China
Product type: Laptop
Product colour: Silver
Colour name: Natural silver
Original brand name: HP
Product design: Paint finish cover and base, vertical brushed In-mould roll keyboard frame

Display

Colour gamut: 45% %
Display resolution: 1920 x 1080 pixels pixels
Touchscreen: No
Display diagonal (metric): 35.6 cm cm
Display diagonal: 35.6 cm (14") cm
HD type: Full HD
Anti-glare screen: Yes
Display bezel technology: Micro-Edge
RGB colour space: NTSC
Display brightness: 250 cd/m² cd/m²

Performance

Motherboard chipset: AMD SoC

14S-FQ1013NA R5-5500U 4GB 512GB — image 1

Connected Modern Standby

Stay up-to-date on your email, calendar notifications, and more—even when you’re not using your PC. Your PC stays connected for instant updates.

AMD Radeon™ graphics

Whether it’s games or movies, experience high performance for all your entertainment.

DDR4 RAM

Designed to run more efficiently and more reliably at faster speeds, DDR4 is the future of RAM. With its higher bandwidth, everything from multi-tasking to playing games gets a performance boost.

MU-MIMO supported

If you have several MU-MIMO devices in your home, MU-MIMO support works in combination with a MU-MIMO router to maximize network traffic for a smoother online experience.

SD and Micro SD card reader

Simply insert an SD or Micro SD card and increase your device’s storage for more movies, photos, and music, or easily access any content you have stored on an existing card.

HP Imagepad with multi-touch gesture

This true multi-touch touchpad supports four finger gestures and lets you scroll, zoom, and navigate with a simple touch.

Full HD display

Sit back and enjoy crystal-clear visuals and images with the vibrant quality of 2 million pixels. The 1920 x 1080 resolution gives all your digital content a new dimension. ^[4]

View more, carry less

See more of your screen on the 6.5 mm micro-edge bezel display. A thin and light design makes it easy to take this PC anywhere.

Stay connected

Long-lasting battery life and HP Fast Charge technology lets you work, watch, and stay connected all day. Integrated precision touchpad with multi-touch support speeds up navigation and productivity.

HP Fast Charge

When your laptop is low on power, no one has time to wait hours to recharge. Power down your device and go from 0 to 50% charge in approximately 45 minutes. ^[7]

USB Type-C® 5Gbps signaling data rate

Plug in your external storage with this USB Type-C® port, featuring 5Gbps signaling data rate. And it’s reversible, so you never have to worry about plugging in upside down. ^[9]

Dependable performance

Tackle your busiest days with the performance of an AMD processor. Save more of what you love with abundant storage for all your photos, videos and documents.

AMD Ryzen™ 5000 Series Processors

AMD Ryzen™ 5000 Series Processors offer supreme performance, astonishing battery life, and modern features you need on-the-go. ^[3]

Full-sized keyboard

The full-sized keyboard allows you to work anywhere, with 1.5mm key travel for typing comfort and total productivity.

Dual speakers

Pump up the volume to your favorite music, movie or game with dual-stereo speakers.

Wi-Fi 5 (1x1) & Bluetooth® 4.2 (802.11a/b/g/n/ac)

Stay connected to Wi-Fi and to Bluetooth® accessories with wireless technology. ^[8]

Anti-glare panel

Enjoy the sun and your favorite content with this anti-glare panel. Non-reflective and low gloss means you'll get less glare while you're outside.

PCIe SSD storage

Boot up in seconds with lightning fast speed with up to 512 GB PCIe SSD storage.

Adobe Offer

Get a complimentary 1 month trial of the best creativity and productivity apps from Adobe with the purchase of a computer from HP. ^[5]

Get a fresh perspective

From a rejuvenated Start menu, to new ways to connect to your favorite people, news, games, and content—Windows 11 is the place to think, express, and create in a natural way. ^[2]

Liberating battery life

Take on your day without worrying about recharging. With up to 9 hours and 45 minutes of battery life, you can work, watch more, and spend more of your time totally untethered. ^[6]

^[1] Internet service required and not included.

^[2] Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
^[3] Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. AMD’s numbering is not a measurement of clock speed.
^[4] Full high-definition (FHD) content is required to view FHD images.
^[5] Offer available worldwide (excluding China and embargoed countries or other countries identified as restricted by applicable law or regulation) to new and existing subscribers who are 18+. Click on the Adobe icon in the start menu to redeem a 1-month free trial membership for select Adobe software. The software is tied to the device and is not transferrable. If you would like to sign up for an auto-renewing subscription, you can provide your payment method at sign-up. By adding a payment method, your subscription will automatically renew at the then current rate on your renewal date until you cancel. If you cancel before the end of the one-month free trial, you won’t be charged. You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support. Please see current prices for Adobe products available in this offer. Offer not available to Education, OEM, or volume licensing customers. Subject to availability where the recipient resides. Additional terms and conditions may apply. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
^[6] Battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See https://bapco.com/products/mobilemark-2018/ for additional details.
^[7] Recharges your battery up to 50% within 45 minutes when the system is off (using "shut down" command). Recommended for use with the HP adapter provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 50% capacity, charging speed will return to normal speed. Charging time may vary +/-10% due to System tolerance. Available on select HP products. See http://store.hp.com for a full list of product features.
^[8] Wireless access point and Internet service required. Availability of public wireless access points limited. The specifications for the 802.11ac WLAN are draft specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the laptop to communicate with other 802.11ac WLAN devices. Bluetooth® is a trademark owned by its proprietor and used by HP Inc. under license. Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 5 (802.11ac) is backwards compatible with prior Wi-Fi 5 specs.
^[9] Actual throughput may vary. USB Type-C® and USB-C® are trademarks of USB Implementers Forum.

Technical specification disclaimers
25 GB of free Dropbox storage for 12 months from date of registration. For complete details and terms of use, including cancellation policies, visit the Dropbox website at https://www.dropbox.com/help/space/hp-promotion. Internet service required and not included.
Internet access required and not included. McAfee is pre-installed on your PC and an account is required for activation. Subscription renewal required after trial period. VPN feature is not available in India, China, Syria or North Korea. McAfee is not compatible with Windows 11 in S mode. You'll need to permanently switch out of S mode. There's no charge to switch out of S mode, but you won't be able to turn it back on.
Windows MobileMark 18 Battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See https://bapco.com/products/mobilemark-2018/ for additional details.
Recharges your battery up to 50% within 45 minutes when the system is off (using "shut down" command). Recommended for use with the HP adapter provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 50% capacity, charging speed will return to normal speed. Charging time may vary +/-10% due to System tolerance. Available on select HP products. See http://store.hp.com for a full list of product features.
Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. AMD’s numbering is not a measurement of clock speed.
Max Boost clock frequency performance varies depending on hardware, software and overall system configuration.
Battery life tested by HP using continuous FHD video playback, 1080p (1920x1080) resolution, 150 nits brightness, system audio level at 17%, player audio level at 100%, played full-screen from local storage, headphone attached, wireless on but not connected. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage.
Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 5 (802.11ac) is backwards compatible with prior Wi-Fi 5 specs.
All performance specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower.
Percent of active plus nonactive viewing area to active viewing area plus border. Measure with lid vertical to the desk.
Actual battery Watt-hours (Wh) will vary from design capacity. Battery capacity will naturally decrease with shelf life, time, usage, environment, temperature, system configuration, loaded apps, features, power management settings and other factors.
Reverting to LastPass basic after 30 days.
Actual battery Watt-hours (Wh) will vary from design capacity. Battery capacity will naturally decrease with shelf life, time, usage, environment, temperature, system configuration, loaded apps, features, power management settings and other factors.
Must activate within 180 days of Windows activation.
Offer available worldwide (excluding China and embargoed countries or other countries identified as restricted by applicable law or regulation) to new and existing subscribers who are 18+. Click on the Adobe icon in the start menu to redeem a 1-month free trial membership for select Adobe software. The software is tied to the device and is not transferrable. If you would like to sign up for an auto-renewing subscription, you can provide your payment method at sign-up. By adding a payment method, your subscription will automatically renew at the then current rate on your renewal date until you cancel. If you cancel before the end of the one-month free trial, you won’t be charged. You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support. Please see current prices for Adobe products available in this offer. Offer not available to Education, OEM, or volume licensing customers. Subject to availability where the recipient resides. Additional terms and conditions may apply. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
Based on U.S. EPEAT® registration according to IEEE 1680.1-2018 EPEAT®. EPEAT® status varies by country. Visit www.epeat.net for more information.

Customer Reviews

Authorised Technology Partners

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Authorised Partner

This product is out of stock

14S-FQ1013NA R5-5500U 4GB 512GB

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