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Blancco Advanced Support Plan (SP2) - Technical support - for Blancco File Eraser Enterprise Edition
Technical support
for Blancco File Eraser Enterprise Edition
1 licence
volume
20000-49999 licences
ESD
phone consulting
5 years
5 incident
9x5
response time: 2 h
Similar Products
Overview
Blancco File Eraser goes beyond today's regular file shredding software to ensure your sensitive individual files are permanently erased from desktops, laptops and servers with a certified, 100% tamper-proof report that achieves true data sanitization and compliance requirements.
Main Specifications
- Product Description
- Blancco Advanced Support Plan (SP2) - technical support - for Blancco File Eraser Enterprise Edition - 5 years - 5 incident
- Service & Support
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 5 years - 5 incident
- Response Time
- 2 hours
- Service Availability
- 9 hours a day / 5 days a week
- Software Title
- Blancco File Eraser Enterprise Edition
- Licence Qty
- 1 licence
- Licence Pricing
- Volume / 20000-49999 licences
- Licensing Details
- ESD
Associated Documents
Product Features
Targeted, specific erasure
Increase the data security of individual projects and targeted tasks over entire data profiles, allowing for as opposed to the comprehensive data profile of an organization.
Enforce data retention policy
Blancco File Eraser allows you to reduce system complexity, simplify management and streamline the enforcement of your data retention policies, leading to heightened data security, audit compliance and increased productivity amongst your IT team and end users.
Specifications
General
- Service Availability
- 9 hours a day / 5 days a week
- Full Contract Period
- 5 years - 5 incident
- Type
- Technical support
- Service Included
- Phone consulting
- Response Time
- 2 hours
Software
- Licence Qty
- 1 licence
- Licence Pricing
- Volume / 20000-49999 licences
- Installation Type
- Locally installed
- Licensing Details
- ESD
- Software Title
- Blancco File Eraser Enterprise Edition
Service & Support
- Service & Support
- Phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 Phone consulting - 5 years - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 Phone consulting - 5 years - response time: 6 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3/4 E-mail consulting - 5 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Web knowledge base access - 5 years New releases update - 5 years