Compare Hewlett Packard Enterprise Software Service & Support
Comparing 5 products side-by-side — specifications, pricing and stock. Showing Hewlett Packard Enterprise products in the Software Service & Support category.
| Specification | Current product Hewlett Packard Enterprise HPE Tech Care Essential Service - extended service agreement - 6 years - on-siteH93F0E £5354.42 £6425.30 inc VAT | Hewlett Packard Enterprise Intelligent Management Center - Licence - 1 probe - electronic - WinJF409AAE £1817.77 £2181.32 inc VAT | Hewlett Packard Enterprise HP 3y 24x7 PCM+ IMC Std Upg ELTU FC SVC,HP PCM+ to IMC Std Upg E-LTU,24x7 SW phone support and SW Updates for eligible SW.U4AQ9E £1364.43 £1637.32 inc VAT | Hewlett Packard Enterprise HP 1y 24x7 IMC Ent SW Plat ELTU FC SVC,HP IMC Ent SW Plat E-LTU,24x7 SW phone support and SW Updates for eligible SW.U4AK7E £2168.22 £2601.86 inc VAT | Hewlett Packard Enterprise HP 3y 24x7 HP IMC TAM SW Mod ELTU FC SVC,HP IMC TAM SW Mod E-LTU,24x7 SW phone support and SW Updates for eligible SW.U4AN6E £584.75 £701.70 inc VAT |
|---|---|---|---|---|---|
| General | |||||
| Full Contract Period | 6 years | — | — | — | — |
| Location | On-site | — | — | — | — |
| Response Time | 4 hours | — | — | — | — |
| Service Availability | 24 hours a day / 7 days a week | — | — | — | — |
| Service Included | Parts and labour | — | — | — | — |
| Compatibility Information | |||||
| Designed For | HPE ProLiant DL360 Gen11, DL360 Gen11 Network Choice | — | — | — | — |
| Technical details | |||||
| Service & Support | Extended service agreement - parts and labour - 6 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 6 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1, Product info support - knowledge base access - 6 years, Technical support - remote diagnosis - 6 years, Technical support - visual remote guidance - 6 years, New releases update - 6 years, Technical support - phone consulting - 6 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3, Extended service agreement - parts and labour - 6 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday, Product info support - web support - 6 years | — | — | — | — |
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