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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
Extended service agreement
parts and labour (for low end workstation)
1 year
on-site
9x5
response time: NBD
for HP Z1 G9; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9
- On-site service with next business day response
- Includes parts and labor support
- Predictive Detection Alerts for proactive maintenance
- Defective Media Retention for secure handling
- Access to phone consulting and a web knowledge base
Similar Products
Overview
Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
Main Specifications
- Product Description
- Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Covered Configurations
- Low end workstation
- Designed For
- HP Z1 G9; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9
Product Features
Comprehensive on-site support
This service includes on-site technical assistance, enabling rapid repairs without the need for shipping devices. With coverage for parts and labor, it ensures all necessary components can be replaced or repaired efficiently.
Proactive Predictive Detection Alerts
The Predictive Detection Alerts feature helps identify potential hardware issues before they cause significant downtime, allowing for preventive measures to be taken to maintain device functionality.
Secure Defective Media Retention
With the Defective Media Retention service, customers have the option to keep defective media securely for further analysis or disposal, enhancing data security and compliance with regulations.
Accessible support resources
Users gain access to a web knowledge base and phone consulting, providing additional resources to resolve issues independently or receive expert guidance as needed.
Flexible service availability
Available 9 hours a day, 5 days a week, the service ensures that support is provided during business hours, making it convenient to get assistance when required.