Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

Next Working Day
On qualifying orders
UK Dispatched
Fast & reliable nationwide
Expert Support
Mon–Fri, 8 am – 6 pm
Genuine Brands
Authorised reseller

Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.

Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.

Currently Unavailable

This product is out of stock

We can email you when it's back in stock, confirm expected lead times, or recommend in-stock alternatives that meet the same requirements.

See Alternatives Email Sales 0161 464 9941

Electronic HP Care Pack Priority Access Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 250+ seats

Manuf P/N: U1PV6E

APAXON#: 3545314

Technical support design for IT
Global experience
Direct access to highly skilled remote support agents
Online case management tools

StockOut of Stock

ConditionNew

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

In warranty

Apaxon® is an authorised reseller of HP. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

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Overview

HP 4y Priority Access PC 250+ seats Legacy Svc, Priority support, Remote, In warranty, Standard workdays - 9 hours, 4 years, Next available agent

Specifications

Supplier features

Coverage period (months): 48
Support type: Priority support
Place of service: Remote
Warranty coverage: In warranty
Coverage details: Standard workdays - 9 hours
Duration: 4 years
Response time: Next available agent
Service method: Phone
Care Pack type: Electronic
Coverage period: 48 month(s)
Warranty type: S

Features

UNSPSC-code: 81111812
Number of years: 4 year(s)
HP segment: Business

Electronic HP Care Pack Priority Access Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 250+ seats — image 1

Straight talk—IT to IT

Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.

We treat your engineers like engineers—not end users

Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.

We put the world in world-class IT support

Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.

Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

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Electronic HP Care Pack Priority Access Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 250+ seats

Similar Products

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HP Carepack 3y NextBusDay Exchange TC Only SVC Thin Client T series 3/0/0 wty excl Mon 3y Exchange SVC,HW Only, HP ships replacement next bus day,8am-5pm,Std bus days excl HP hol.HP pre-pays return shipment

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HP Carepack 3y Advanced Docking Exchange SVC nc/nx/nw/nx/Port Replicator 1y/3y wMon, 3 yr Exchange service. HP ships replacement next bus day, 8am-5pm, Std bus days excl HP hol. HP prepays return shipment

Overview

Specifications

Supplier features

Features

Straight talk—IT to IT

We treat your engineers like engineers—not end users

We put the world in world-class IT support

Customer Reviews

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