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Why Buy from Apaxon®?
🇬🇧 UK company (Est. 2015) — Manchester HQ
✔ 350+ UK customers served
✔ Authorised reseller via TD SYNNEX
✔ Official Dell Partner
✔ VAT Registered — Invoice Ready
✔ UK-based support — real people
✔ Manually reviewed orders
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📍 Manchester HQ | 🇬🇧 UK Fulfilment | 🤝 Real Support
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Digital license delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.
HPE Foundation Care 24x7 Service - extended service agreement - 1 year - on-site
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates
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Product Summary
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
Main Specifications
- Product Description
- HPE Foundation Care 24x7 Service - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Associated Documents
Product Features
The service is available on-site, ensuring that technical support can be provided immediately when needed. This availability allows for quick intervention in critical situations.
The service includes essential components such as parts and labor, allowing customers to receive support without worrying about additional costs associated with repairs and parts replacement.
With a response time of 4 hours, this service is structured to minimize downtime and ensure operations can resume as swiftly as possible after an incident.
Customers have access to phone consulting and a web knowledge base, providing a variety of resources to assist with troubleshooting and system maintenance.
The service includes updates for new releases, ensuring that systems are kept up to date and perform optimally at all times.
Extended Specification
Disclaimers
- Actual configuration might differ from illustration
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