Next-working-day delivery. Order before 17:30 in England or Wales, or before 16:00 in Northern Ireland, Republic of Ireland, or Scotland, to receive next-working-day delivery. Upgrade options include pre-9, pre-10:30, pre-noon, special delivery, and secure bulk deliveries (available at additional cost).
HPE Foundation Care 24x7 Service
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
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Product Summary
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Main Specifications
- Product Description
- HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Designed For
- P/N: 793310R-B21, 793312R-B21, 793314R-B21, 816814R-B21, 816815R-B21, 816816R-B21
Associated Documents
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Leverage online visibility into your assets and support status with the HPE Support Center website.
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
Extended Specification
Disclaimers
- Product data is provided by CNET, we do not warrant the accuracy and completeness of the material contained in this data sheet
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HPE Tech Care Essential Service - Technical support - for Microsoft Windows Server 2025 Datacenter (OS and Applications) - 2 additional cores - phone consulting - 4 years - 24x7 - response time: 15 min