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HP 400G9 TWR I5-13500 16/512 W11P

Manuf P/N: 99N03ET#ABU

HP Pro Tower 400 G9 PCI. Processor family: Intel® Core™ i5, Processor model: i5-13500. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM, Memory clock speed: 3200 MHz. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel UHD Graphics 770. Wi-Fi. Operating system installed: Windows 11 Pro. Power supply: 260 W. Chassis type: Tower. Product type: PC. Weight: 5.31 kg. Product colour: Black

Windows 11 Pro
Intel UHD Graphics 770
Intel Core™ i5-13500 (up to 4.8 GHz with Intel Turbo Boost Technology, 24 MB L3 cache, 14 cores, 20 threads)
16 GB DDR4-3200 MT/s non-ECC (1 x 16 GB), 512 GB PCIe NVMe™ SSD

StockOut of Stock

ConditionNew

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.

Apaxon® is an authorised reseller of HEWLETT PACKARD INCORPORATED. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

Overview

HP Pro Tower 400 G9 PCI, Intel® Core™ i5, i5-13500, 16 GB, DDR4-SDRAM, 512 GB, Windows 11 Pro

Specifications

Processor

Processor model: i5-13500
Processor generation: 13th gen Intel® Core™ i5
Performance cores: 6
Performance-core Max Turbo Frequency: 4.8 GHz GHz
Efficient-core Max Turbo Frequency: 3.5 GHz GHz
Processor cache type: L3
Maximum turbo power: 154 W W
Processor boost frequency: 4.8 GHz GHz
Processor base power: 65 W W
Processor cores: 14
Processor family: Intel® Core™ i5
Processor manufacturer: Intel
Processor threads: 20
Efficient cores: 8
Performance-core base frequency: 2.5 GHz GHz
Efficient-core base frequency: 1.8 GHz GHz
Processor cache: 24 MB MB

Memory

Maximum internal memory: 16 GB GB
Memory clock speed: 3200 MHz MHz
ECC: No
Non-ECC: Yes
Memory module type: UDIMM
Internal memory: 16 GB GB
Internal memory type: DDR4-SDRAM
Memory slots: 2x DIMM
Memory layout (slots x size): 1 x 16 GB GB

Storage

Total SSDs capacity: 512 GB GB
NVMe: Yes
Total storage capacity: 512 GB GB
Optical drive type: No
Storage media: SSD
Number of storage drives installed: 1
Number of SSDs installed: 1
SSD capacity: 512 GB GB
SSD interface: PCI Express

Graphics

Discrete graphics card: No
On-board graphics card: Yes
Discrete graphics card model: Not available
On-board graphics card model: Intel UHD Graphics 770
On-board GPU manufacturer: Intel
On-board graphics card family: Intel® UHD Graphics

Performance

Password protection: Yes
Password protection type: BIOS, Power on
Product type: PC
Market positioning: Proven productivity
Motherboard chipset: Intel Q670
Trusted Platform Module (TPM): Yes
Trusted Platform Module (TPM) version: 2.0

Ports & interfaces

USB 2.0 ports quantity: 2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity: 3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity: 1
HDMI ports quantity: 2
Ethernet LAN (RJ-45) ports: 1
Line-out: Yes
Microphone in: Yes
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity: 0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity: 3
Thunderbolt 3 ports quantity: 0
DisplayPorts quantity: 1
DisplayPort version: 1.4
HDMI version: 1.4
Combo headphone/mic port: Yes

Expansion slots

Number of 3.5" bays: 2
PCI Express x1 slots: 1
PCI Express x16 (Gen 4.x) slots: 1
PCI slots: 1

Power

Power supply input frequency: 50 - 60 Hz Hz
Power supply: 260 W W
Power supply input voltage: 100 - 240 V V

Design

Chassis type: Tower
Introduction year: 2023
Product colour: Black
Colour name: Jack black
Country of origin: Czech Republic

Packaging data

Package depth: 287 mm mm
Package height: 499 mm mm
Package width: 400 mm mm
Package weight: 8.4 kg kg

Brand-specific features

HP Management tools: HP Client Catalog (download); HP Driver Packs (download); HP Cloud Recovery; HP Image Assistant Gen 5 (download); HP Client Management Script Library (download); HP Manageability Integration Kit (download); HP Patch Assistant (download); HP Connect
HP segment: Business
HP GTIN (EAN/UPC): 197961848052
HP Support Assistant: Yes
HP Security tools: Trusted Platform Module TPM 2.0 Embedded Security Chip shipped with Windows 10 (Common Criteria EAL4+ Certified)(FIPS 140-2 Level 2 Certified); HP Secure Erase; HP Sure Click; Absolute Persistence module; HP Sure Admin; HP Tamper Lock; HP Sure Start Gen7; HP Sure Sense2; HP Platform Certificate On Device Installation

Audio

Audio chip: Realtek ALC3252

Operational conditions

Operating relative humidity (H-H): 10 - 90% %
Operating temperature (T-T): 10 - 35 °C °C

Weight & dimensions

Weight: 5.31 kg kg
Width: 155 mm mm
Depth: 308 mm mm
Height: 155 mm mm

Packaging content

Input device model: HP 125 Wired Mouse
Numeric keypad: No
Mouse included: Yes
Keyboard included: Yes

Carbon footprint

Carbon emissions, end-of-life (kg of CO2e): 2
Total carbon footprint (kg of CO2e): 230
Carbon emissions, logistics (kg of CO2e): 3
Carbon emissions, manufacturing (kg of CO2e): 171
Total carbon emissions, w/o use phase (kg of CO2e): 52

Technical details

General Product Safety Regulation (GPSR) URL: https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true

Other features

UNSPSC-code: 43211507

Software

Operating system installed: Windows 11 Pro
Pre-installed software: HP Notifications; HP PC Hardware Diagnostics UEFI; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings; HP Desktop Support Utilities; HP Easy Clean; HP Setup Integrated OOBE; Buy Microsoft Office (sold separately); HP Services Scan; HPX for CMIT

Processor special features

Intel® Turbo Boost Technology: Yes

Display

Display included: No

Sustainability

Sustainability certificates: ENERGY STAR, EPEAT, TCO
Sustainability compliance: Yes

Supplier features

Support service included: HP 5 year Next Business Day Onsite Desktop Hardware Support. For terms and conditions, please visit https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA5-6385EEE & https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123EEGB.pdf
Manufacturer warranty: 1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.

Keyboard

Keyboard connectivity: Wired

HP 400G9 TWR I5-13500 16/512 W11P — image 1

Windows 11

Work anywhere without compromising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.

Browse confidently

Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.^[3]

Erase your drive

HP Secure Erase removes the contents of a hard drive for repurposing or reassignment.^[6]

Intel® Core™ processor

Maintain productivity through your day with the HP Pro Tower 400, featuring the latest Intel® Core™ processor.^[2]

Support up to 3 displays

Increase productivity and tackle a range of workflows with video ports supporting up to three displays.^[9]

Protected by HP Wolf Security

HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.^[5]

Help protect our shared future

A high-efficiency power supply and molded-pulp packaging help reduce the impact on the environment.^[8]

Simple PC management

Spend less time and get right to the updates you need with HP Support Assistant.^[7]

Speed up the basics of IT management

The HP Manageability Integration Kit helps speed up image creation and management of hardware, BIOS, and security through Microsoft System Center Configuration Manager.^[8]

BIOS management over the network

HP Sure Admin, a modern BIOS management tool, eliminates the need for a password or BIOS configuration utility in the OS by creating a digital signature that allows IT administrators to securely manage BIOS settings over a network.^[1]

Automatic recovery from firmware attacks

Firmware attacks can completely devastate your PC. Stay protected with HP’s self-healing BIOS - HP Sure Start Gen7 automatically recovers the BIOS from malware, rootkits, or corruption.

HP Sure Sense

Malware is evolving rapidly and traditional antivirus can’t always recognize new attacks. Protect your PC against never-before-seen attacks with HP Sure Sense, which uses deep learning AI to provide exceptional protection against advanced malware.

^[1] HP Sure Admin requires Windows 10 or higher, HP BIOS, HP Manageability Integration Kit from http://www.hp.com/go/clientmanagement and HP Sure Admin Local Access Authenticator smartphone app from the Android or Apple store.
^[2] Multicore is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
^[3] HP Sure Click supports Microsoft Internet Explorer and Chromium™. Supported attachments include Microsoft Office (Word, Excel, PowerPoint) and PDF files in read only mode, when Microsoft Office or Adobe Acrobat are installed.
^[5] HP Wolf Security for Business requires Windows 10 or 11 Pro or higher, includes various HP security features and is available on HP Pro, Elite, Workstation, and RPOS products. See product details for included security features.
^[6] For the methods outlined in the National Institute of Standards and Technology Special Publication 800-88 "Clear" sanitation method. HP Secure Erase does not support platforms with Intel Optane™.
^[7] Internet access required.
^[8] Molded Pulp cushions made from 100% recycled wood fiber and organic materials.
^[8] HP Manageability Integration Kit can be downloaded from http://www.hp.com/go/clientmanagement.
^[9] Support for three displays requires the two included video ports and configuration at purchase with optional flex port.
Technical specification disclaimers:
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
This system is preinstalled with Windows 10 Pro software and also comes with a license for Windows 11 Pro software and provision for recovery software. You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one version and install the other version. You must back up all data (files, photos, etc.) before uninstalling and installing operating systems to avoid loss of your data.
For hard drives and solid state drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 36 GB (for Windows) of system disk is reserved for the system recovery software.
Your product does not support Windows 8 or Windows 7. In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel and AMD 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on http://www.support.hp.com
Based on US EPEAT registration according to IEEE 1680.1-2018 EPEAT. Status varies by country. Visit www.epeat.net for more information.
Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Intel Turbo Boost performance varies depending on hardware, software and overall system configuration. See http://www.intel.com/technology/turboboost/ for more information.
HP Smart Support automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights and is available preinstalled on select products, thru HP Factory Configuration Services; or it can be downloaded. For more information about how to enable HP Smart Support or for download, please visit http://www.hp.com/smart-support
Availability may vary by country(Antimicrobial China only).
SD 4.0 with 5-in-1 Interface (Supports SD, SDXC, SDHC, UHS-I, UHS-II). Sold separately or as an optional feature.
Intel I225-T1 PCIe 2.5 GbE: Sold separately or as an optional feature.
Wireless access point and internet service required.
HP Sure Sense is available on select HP PCs and is not available with Windows10 Home.
HP BIOSphere Gen6 features may vary depending on the platform and configuration.
HP Secure Erase for the methods outlined in the National Institute of Standards and Technology Special Publication 800-88 "Clear" sanitation method. HP Secure Erase does not support platforms with Intel Optane™.
HP Secure Erase for the methods outlined in the National Institute of Standards and Technology Special Publication 800-88 "Clear" sanitation method. HP Secure Erase does not support platforms with Intel Optane™.
HP Sure Start Gen7 is available on select HP PCs.
HP Sure Admin requires Windows 10 or higher, HP BIOS, HP Manageability Integration Kit from http://www.hp.com/go/clientmanagement and HP Sure Admin Local Access Authenticator smartphone app from the Android or Apple store.
Absolute firmware module is shipped turned off and can only be activated with the purchase a license subscription and full activation of the software agent. License subscriptions can be purchased for terms ranging multiple years. Service is limited, check with Absolute for availability outside the U.S. Certain conditions apply. For full details visit: https://www.absolute.com/about/legal/agreements/absolute/.
Sold separately or as an optional feature.
HP Support Assistant: Requires Windows and Internet access.
HP Manageability Integration Kit can be downloaded from http://www.hp.com/go/clientmanagement.
Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Intel Turbo Boost performance varies depending on hardware, software and overall system configuration. See www.intel.com/technology/turboboost for more information.
Ports are optional. Max of one Flex Port (rear) can be configured. Max of one Add-On Card can be configured, Flex Port (Front) can only be configured when SD card reader is not selected, and must be configured at time of purchase.
For full Intel vPro functionality, Windows 10 Pro 64 bit, a vPro supported processor, vPro enabled chipset, vPro enabled wired LAN and/or WLAN card and TPM 2.0 are required. Some functionality requires additional 3rd party software in order to run. See http://intel.com/vpro
Some functionality of vPro, such as Intel Active Management Technology and Intel Virtualization technology, requires additional 3rd party software in order to run. Availability of future "virtual appliances" applications for Intel vPro technology is dependant on 3rd party software providers. Compatibility with future "virtual appliances" is yet to be determined.
The HP 400 G9 TWR/SFF requires Intel Core ™ processor with DDR5 memory modules to support Wi-Fi 6E and requires a Wi-Fi 6E router, sold separately, to function in the 6GHz band. Availability of public wireless access points limited. Wi-Fi 6E is backwards compatible with prior 802.11 specs. Available in countries where Wi-Fi 6E is supported. Wi-Fi 6E is backwards compatible with prior 802.11 specs. And available in countries where Wi-Fi 6E is supported. For HP 400 G9 TWR/SFF without Intel Core ™ processors and DDR5 memory modules, the product does not support Wi-Fi 6E standard and does not operate under 6GHz band. The products are compatible with 6GHz and other routers, sold separately, which have capability to operate in 2.4GHz and 5GHz, in compliance with Wi-Fi 6 and prior 802.11 specs. The actual throughput depends on network condition and router configuration. Internet service required and public wireless access points are limited.
Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 is backwards compatible with prior 802.11 specs.
Starting November 1st, 2023, HP PCs with Windows require Windows to be installed on SSD. HDD can only be configured as additional data drives and not as the boot drive.
TCO Certified is an ISO 14024 Type 1 sustainability label for IT products. Compliance with all criteria is independently verified.
A product carbon footprint is defined as the total amount of greenhouse gases emitted directly and indirectly by a product over its lifetime. Greenhouse gas emissions are reported as global warming potential for 100-year time horizon (GWP-100) in units of CO2 equivalence. Calculations are done in accordance with ISO 14040 & ISO 14044. Individual values may not sum to total due to rounding.

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HP 400G9 TWR I5-13500 16/512 W11P

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