Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

Next Working Day
On qualifying orders
UK Dispatched
Fast & reliable nationwide
Expert Support
Mon–Fri, 8 am – 6 pm
Genuine Brands
Authorised reseller

Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.

Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.

Digital fulfilment

Estimated delivery:Digital delivery (email)

Your licence will be sent by email after payment. Vendors typically fulfil within 24–48 hours (Mon–Fri).

Digital licence delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.

HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site

Name: HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
Brand: Hewlett Packard Enterprise
SKU: U3GZ3E
Price: 7118.56 GBP
Availability: InStock

Manuf P/N: U3GZ3E

APAXON#: 3091344

HP 5y 24x7 HP 5900-48 Switch FC SVC,HP 5900-48 Switch,24x7 HW support, 4 hour onsite response 24x7 SW phone support and SW Updates for eligible SW.

Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Firmware updates for selected products
Access to technical resources
Software support
Installation advisory support
Software features and operational support
Software product and documentation updates

Stock1000

ConditionNew

Exc. VAT

£7,118.56

Inc. VAT £8,542.27

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

Manufacturer warranty applies. Warranty periods and service levels vary by brand and product type.

Apaxon® is an authorised reseller of Hewlett Packard Enterprise. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

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Overview

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

Main Specifications

Product Description: HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week

Associated Documents

APAXON Product Data Sheet - HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site(U3GZ3E).pdfPDF

Product Features

Responsive service availability

The service is available on-site, ensuring that technical support can be provided immediately when needed. This availability allows for quick intervention in critical situations.

Comprehensive coverage

The service includes essential components such as parts and labor, allowing customers to receive support without worrying about additional costs associated with repairs and parts replacement.

Efficient issue resolution

With a response time of 4 hours, this service is structured to minimize downtime and ensure operations can resume as swiftly as possible after an incident.

Enhanced support resources

Customers have access to phone consulting and a web knowledge base, providing a variety of resources to assist with troubleshooting and system maintenance.

Proactive system updates

The service includes updates for new releases, ensuring that systems are kept up to date and perform optimally at all times.

Specifications

General

Service Included: Parts and labour
Location: On-site
Full Contract Period: 5 years
Service Availability: 24 hours a day / 7 days a week
Response Time: 4 hours

Technical details

Service & Support: Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday, Technical support - remote diagnosis - 5 years, Product info support - web knowledge base access - 5 years, New releases update - 5 years