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🇬🇧 UK company (Est. 2015) — Manchester HQ
✔ 350+ UK customers served
✔ Authorised reseller via TD SYNNEX
✔ Official Dell Partner
✔ VAT Registered — Invoice Ready
✔ UK-based support — real people
✔ Manually reviewed orders
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📍 Manchester HQ | 🇬🇧 UK Fulfilment | 🤝 Real Support
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Digital license delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.
HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
- Comprehensive 24x7 on-site support
- Response time of 4 hours
- Includes parts and labor for efficient service
- Access to phone consulting and web knowledge base
- Remote diagnosis to quickly identify issues
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HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
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HPE Foundation Care Call-To-Repair Service - extended service agreement - 3 years - on-site
Product Summary
HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Main Specifications
- Product Description
- HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Associated Documents
Product Features
This service includes dedicated support at your location, ensuring prompt assistance for any issues that arise during business operations.
Available 24 hours a day, 7 days a week, the service ensures that help is always just a call away, providing reassurance to businesses.
The service encompasses all necessary parts and labor, eliminating unexpected costs and ensuring that repairs can be performed quickly.
Access to phone consulting and a web knowledge base enhances the support experience, offering immediate resources for troubleshooting.
With a response time of 4 hours for critical issues, this service prioritizes your business's stability and function in pressing situations.
Extended Specification
Reason to Buy
HPE 5 year Foundation Care 24x7 MSL4048 Tape Library Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care NBD Service
HPE Foundation Care 24x7 Service
HPE Foundation Care CTR Service
Disclaimers
- Actual configuration might differ from illustration
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