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HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
Stock1000
£2201.13
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Dell TechnologiesLenovoIntelHPEHewlett Packard Enterprise+ more
Next Working Day
On qualifying orders
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Fast & reliable nationwide
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Mon–Fri, 8 am – 6 pm
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Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.
Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.
Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.
Digital fulfilment
Estimated delivery:Digital delivery (email)
Orders placed after Friday 17:30 or over the weekend will be processed on the next business day.
Digital licence delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.
HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
HP 5y 24X7 MSL4048 Tape Library FC SVC,MSL4048 Tape Library,24x7 HW support with 4 hour onsite response.
- Comprehensive 24x7 on-site support
- Response time of 4 hours
- Includes parts and labor for efficient service
- Access to phone consulting and web knowledge base
- Remote diagnosis to quickly identify issues
Similar Products
Overview
HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Main Specifications
- Product Description
- HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Associated Documents
Product Features
On-site support
This service includes dedicated support at your location, ensuring prompt assistance for any issues that arise during business operations.
Responsive service availability
Available 24 hours a day, 7 days a week, the service ensures that help is always just a call away, providing reassurance to businesses.
Parts and labor inclusion
The service encompasses all necessary parts and labor, eliminating unexpected costs and ensuring that repairs can be performed quickly.
Additional support services
Access to phone consulting and a web knowledge base enhances the support experience, offering immediate resources for troubleshooting.
Rapid response protocols
With a response time of 4 hours for critical issues, this service prioritizes your business's stability and function in pressing situations.
Specifications
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Service Availability
- 24 hours a day / 7 days a week
- Response Time
- 4 hours
Technical details
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday, Technical support - remote diagnosis - 5 years, Product info support - web knowledge base access - 5 years, New releases update - 5 years
HPE 5 year Foundation Care 24x7 MSL4048 Tape Library Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care NBD Service
HPE Foundation Care 24x7 Service
HPE Foundation Care CTR Service
Customer Reviews
Authorised Technology Partners
All Verified
Authorised Reseller of
Dell TechnologiesLenovoIntelHPEHewlett Packard Enterprise+ more
Similar Products
Your Choice
HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
Stock1000
£2201.13