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HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
Extended service agreement
replacement (for hardware only)
3 years
shipment
9x5
response time: NBD
for HPE Aruba 6200F 48G; Networking CX 6200F 48G
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
Similar Products
Overview
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Specifications
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Service Availability
- 9 hours a day / 5 days a week
- Response Time
- Next business day
Technical details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday, Technical support - remote diagnosis - 3 years, Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday, New releases update - 3 years, Product info support - web knowledge base access - 3 years
Compatibility Information
- Designed For
- HPE Aruba 6200F 48G Class4 PoE 4SFP+ 740W Switch, HPE Aruba Networking CX 6200F 48G Class4 PoE 4SFP+ 740W Switch, 6200F 48G Class4 PoE 4SFP+ 740W TAA Switch