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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
Extended service agreement
parts and labour
5 years
on-site
9x5
response time: NBD
for P/N: Q1H70B
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
Similar Products
Overview
With HPE Foundation Care, you can minimize the time spent on troubleshooting, monitoring, and remediating while maintaining availability within limited budgets and resources. HPE Foundation Care Next Business Day Service offers a next-business-day on-site response. Software support is provided with a two-hour response time.
Main Specifications
- Product Description
- HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- P/N: Q1H70B
- Reduce complexity
- Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
- Reduce downtime
- Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Product Features
Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
Specifications
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Technical details
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday, Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day / Monday-Friday, Technical support - remote diagnosis - 5 years, Product info support - web knowledge base access - 5 years, New releases update - 5 years, Comprehensive defective material retention - 5 years
Compatibility Information
- Designed For
- P/N: Q1H70B