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HPE Foundation Care Software Support 24x7 - technical support - for Aruba ClearPass New Licensing OnGuard - 5 years

Manuf P/N: H9VZ9E

APAXON#: 7254450

HPE Foundation Care Software Support 24x7
Technical support
for Aruba ClearPass New Licensing OnGuard
25000 endpoints
ESD
phone consulting
5 years
24x7
response time: 2 h

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HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.

Main Specifications

Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
Aruba ClearPass New Licensing OnGuard
Licence Qty
25000 endpoints
Licensing Details
ESD
Designed For
P/N: JZ478AAE
Product Description
HPE Foundation Care Software Support 24x7 - technical support - for Aruba ClearPass New Licensing OnGuard - 5 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
5 years

Software

Installation Type
Locally installed
Licensing Details
ESD
Software Title
Aruba ClearPass New Licensing OnGuard
Licence Qty
25000 endpoints

Compatibility Information

Designed For
P/N: JZ478AAE

General

Type
Technical support
Full Contract Period
5 years
Service Included
Phone consulting
Service Availability
24 hours a day / 7 days a week
Response Time
2 hours

Technical details

Service & Support
Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday, E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday, Fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday, Web knowledge base access - 5 years, New releases update - 5 years
HPE Foundation Care Software Support 24x7 - technical support - for Aruba ClearPass New Licensing OnGuard - 5 years — image 1

Aruba 5 Year Foundation Care 24x7 ClearPass NL OG 25K EP E-LTU Service

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Aruba 5 Year Foundation Care 24x7 ClearPass

Aruba 5 Year Foundation Care

For products covered by Foundation Care, HPE offers three distinct service levels:

  • HPE Foundation Care NBD Service

  • HPE Foundation Care 24x7 Service

  • HPE Foundation Care CTR Service

Authorised Technology Partners
All Verified
Authorised Partner
Authorised Partner
Authorised Partner
Authorised Partner

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