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Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.
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Digital licence delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.
HPE Pointnext Tech Care Essential Service - technical support
Technical support
phone consulting
24x7
- Digital and data-driven
- Personalized and predictive
- Innovation and intelligence
Similar Products
Overview
Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.
Main Specifications
- Product Description
- HPE Pointnext Tech Care Essential Service - technical support
- Service & Support
- Technical support
- Service Included
- Phone consulting
- Service Availability
- 24 hours a day / 7 days a week
Associated Documents
Product Features
Digital and data-driven
Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
Personalized and predictive
Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
Innovation and intelligence
Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.
Specifications
General
- Type
- Technical support
- Service Included
- Phone consulting
- Service Availability
- 24 hours a day / 7 days a week