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Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

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Next-working-day delivery*

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*UK business days (Mon–Fri). Orders placed after Friday 17:30 will be dispatched Monday for Tuesday delivery. Subject to stock, payment clearance and courier network conditions.

Jabra Engage 50 II MS Mono - Headset - on-ear - wired - USB-C, USB-A - noise isolating - Certified for Microsoft Teams, Unify Certified, Google Meet Certified, Amazon Chime Certified, Works With Chromebook Certified, Cisco Certified

Name: Jabra Engage 50 II MS Mono Headset on-ear wired USB-C, USB-A noise isolating Certified for Microsoft Teams, Unify Certified, Google Meet Certified, Amazon Chime Certified, Works With Chromebook Certified, Cisco Certified
Brand: Jabra
SKU: 5093-299-2169
Price: 167.24 GBP
Availability: InStock

Manuf P/N: 5093-299-2169

APAXON#: 11492380

EAN: 5706991034165

Black Office/Call center Head-band Headset
Wired USB connectivity
Supraaural
Microphone type: Boom -26 dB

Stock573

ConditionNew

Exc. VAT

£139.37

Inc. VAT £167.24

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

Yes

Apaxon® is an authorised reseller of JABRA. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

Overview

Jabra Engage 50 II - (50 II Link) USB-C/A MS Mono

Specifications

Performance

Product type: Headset
Wearing style: Head-band
Recommended usage: Office/Call center
Product colour: Black
Headset type: Monaural
Control unit type: In-line control unit
Cable colour: Black
Optimized for: UC
Housing material: Plastic

Ports & interfaces

Connectivity technology: Wired
USB connectivity: Yes
USB connector: USB Type-C
Frequency response (music mode): 50 - 20000 Hz
Frequency response (talk mode): 100 - 14000 Hz

Headphones

Ear coupling: Supraaural
Maximum input power: 30 mW
Driver unit: 2 cm

Microphone

Microphone type: Boom
Microphone frequency: 100 - 14000 Hz
Microphone sensitivity: -26 dB
Number of microphones: 3
MEMS (Micro-Electro-Mechanical System) microphone: Yes

Operational conditions

Operating temperature (T-T): -10 - 55 °C
Storage temperature (T-T): -5 - 55 °C

Weight & dimensions

Width: 167 mm
Depth: 54 mm
Height: 160 mm
Weight: 132 g

Packaging data

Package width: 185 mm
Package depth: 50 mm
Package height: 249 mm

Packaging content

Warranty card: Yes
Safety sheet: Yes
Pouch: Yes

Other features

Call management: Y

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. ¹

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

Told you it was clever.

Show me more
_{1 Free software download required. Integrations available for selected platforms.}

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

_{*Weight varies for stereo and mono variants}

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:

IntelliTone™ 2.0, which keeps average noise exposure at a safe level

PeakStop™ 105 dB, which prevents sudden loud noises

BalancedVoice™, which processes the incoming sound for clearer calls

Speech level normalisation, which keeps incoming calls at your preferred volume

Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

_{*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017}

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

_{*SmartRinger only sounds when the headset is lying on a flat surface}

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. ²

With a UC variant certified for Google Meet, Works With Chromebook³ and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

_{2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details}

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Customer Reviews

“delivery was very quick and laptop was exactly what was advertised”

Reviews are independently collected and not edited by Apaxon®.

“Bought for my office, came new as expected and item is as described. Love it”

Reviews are independently collected and not edited by Apaxon®.

“did the job exactly what was advertised, would highly recommend”

Reviews are independently collected and not edited by Apaxon®.

What our clients say

Verified customer reviews

Collected independently on VouchRate

★★★★★

Kaydron is excellent!

Really starting to transform my business to where I want it to be 😄

Apaxon replied: Thank you so much for the fantastic review! 😄 It’s been a pleasure working with you and seeing the business take shape. I’m really glad we’re helping move things in the direction you’ve been aiming for, and there’s plenty more to come! Thanks again for your trust and support — it’s genuinely appreciated! — Kadron

Chris · 12 September 2026

★★★★★Verified purchase

Efficient and reliable

Purchased an Apple product, was cautious initially as not used this site before but it arrived the next day even though courier left it on door step. will definitely recommend Apaxon!

Apaxon replied: Thank you so much for your review! We completely understand being cautious when trying a new website, so it’s great to hear that we could make a good first impression. We’re delighted your Apple product arrived the next day and that you were happy with the service. We really appreciate your recommendation and hope to welcome you back to Apaxon again soon! 😊

Lorraine Johnson · 5 September 2026

★★★★★

Great Company to deal with.

Great job by Kadron and the team. Definitely recommend for IT services

Apaxon replied: Thank you for the fantastic review! It’s been a pleasure supporting Mitsiland. We really appreciate your trust in us and are always happy to help keep everything running smoothly. We look forward to continuing to support you and the team! 👍

Mitsiland · 4 September 2026

★★★★★Verified purchase

Brilliant company

Apaxon Limited provide an excellent service to my business. Very knowledgeable and always responsive. Any IT issue that arises is always swiftly solved by the team at Apaxon

Apaxon replied: Thank you for this thoughtful review :-)

Suzanne Sill · 1 September 2026

MitsilandPremium Automotive Service & Repair Specialist

Apaxon®'s IT solutions have optimised our operations and significantly boosted our productivity. The team's reliable support and expertise have been genuinely invaluable to our business.

Managed IT★★★★★

Floor AngelsProfessional Cleaning Services

Apaxon®'s support has been excellent across every interaction. Their responsiveness and attention to detail make our daily operations much easier and more reliable to manage.

IT Support★★★★★

Cleaning Angels YorkshireSpecialist Cleaning Services

With Apaxon®'s help, our security posture and operational efficiency have greatly improved. We now have complete confidence in our IT infrastructure and the people behind it.

Cybersecurity★★★★★

Sagars 365Conservatory Roof Insulation

Apaxon®'s customer service has exceeded every expectation. Their prompt, professional support has been crucial for maintaining business continuity and keeping our team productive.

Managed IT★★★★★

Cotswold Magic CarpetsCarpet & Flooring Specialist

I approached Kadron after a friend recommended him, having used him for their own business. I'm so glad I did! 😃 He is simply transforming my business and taking it exactly where it needs to be. He's incredibly patient with me and all of my ideas 😂, really listens to what I want, and somehow manages to bring it all together. I couldn't recommend him highly enough!

via Google

Business IT★★★★★

Geoffs Garden OrnamentsGarden Ornaments & Outdoor Living

Kadron is amazing, he has helped our business and done a full make over on our websites. Kadron has also shared his knowledge and provided the information I need in great detail, is always on standby to assist and is fast at acting upon any tasks I throw at him. It's been a great pleasure, and have built a lovely business relationship for all our needs.

Also for Just Fountainsvia Google

Web Development★★★★★

Thistlemist FarmFarm & Countryside Business

Kadron's service is second to none… I will forever be indebted to him for how he has gone above & beyond to help me with my website & business in general. Thank you Kadron.

via Google

Web Development★★★★★

Testimonials from Apaxon® IT, web and support clients, including verbatim Google reviews. They describe our service, not this product.

Technology Partners

All Verified

Authorised Partner

Lenovo

Tier 2 Partner

Intel

Authorised Partner

Commercial Traditional Dealer

Registered Partner

Infrastructure Partner

Microsoft

Commercial Partner

Jabra Engage 50 II MS Mono - Headset - on-ear - wired - USB-C, USB-A - noise isolating - Certified for Microsoft Teams, Unify Certified, Google Meet Certified, Amazon Chime Certified, Works With Chromebook Certified, Cisco Certified

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