Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

Next Working Day
On qualifying orders
UK Dispatched
Fast & reliable nationwide
Expert Support
Mon–Fri, 8 am – 6 pm
Genuine Brands
Authorised reseller

Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.

Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.

Currently Unavailable

This product is out of stock

We can email you when it's back in stock, confirm expected lead times, or recommend in-stock alternatives that meet the same requirements.

See Alternatives Email Sales 0161 464 9941

HPE 24x7 Software Technical Support - technical support - 1 year

Name: HPE 24x7 Software Technical Support - technical support - 1 year
Brand: Hewlett Packard Enterprise
SKU: HR897E
Price: 6.75 GBP
Availability: OutOfStock

Manuf P/N: HR897E

APAXON#: 2289229

HP 5y 24x7 420/520/530/2626/25xx HW Supp,HP Networks 420/520/530/2626/25xx,5 years of hardware support. 4 hour onsite response. 24x7 including HP holidays.

StockOut of Stock

ConditionNew

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

Manufacturer warranty applies. Warranty periods and service levels vary by brand and product type.

Apaxon® is an authorised reseller of Hewlett Packard Enterprise. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

Similar Products

Compare All

Your Choice

HPE 24x7 Software Technical Support - technical support - 1 year

Stock0

£6.75

Better

HP IMC APM S/W Module w/25-monitor E-LTU

Stock1000

£5290.77

Better

HP IMC RSM S/W Module w/E-LTU

Stock1000

£499.87

Better

HP 5y NBD Exch HP 19xx Swt pdt FC SVC,HP 19xx Switch products,9x5 HW support with next business day HW exchange. 9x5 SW phone support and SW Updates for eligible SW.

Stock1000

£51.09

Better

HP Startup MSLTape Lib 6K5U & 2K/4K SVC

Stock1000

£1329.89

Overview

HPE Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HPE and other leading vendors.

Main Specifications

Product Description: HPE 24x7 Software Technical Support - technical support - 1 year
Type: Technical support
Service Included: Phone consulting
Location: On-site
Full Contract Period: 1 year
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM

Associated Documents

APAXON Product Data Sheet - HPE 24x7 Software Technical Support - technical support - 1 year(HR897E).pdfPDF

Specifications

General

Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 24 hours a day / 7 days a week

Technical details

Service & Support: New releases update - 1 year, Product info support - web knowledge base access - 1 year, Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday, Product info support - fax-on-demand - 1 year - availability: 24 hours a day / Monday-Sunday, Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday