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Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

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ATEN Altusen CN9950 - Remote control device - 1GbE

Name: ATEN Altusen CN9950 - Remote control device - 1GbE
Brand: ATEN
SKU: CN9950
Price: 670.31 GBP
Availability: OutOfStock

Manuf P/N: CN9950

APAXON#: 11494515

EAN: 4710469340666

Black
Keyboard port type: USB Mouse port type: USB Video port type: DisplayPort
4K DCI 4096 x 2160 pixels
Housing material: Metal
DC 9.76 W

StockOut of Stock

ConditionNew

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

Manufacturer warranty applies. Warranty periods and service levels vary by brand and product type.

Apaxon® is an authorised reseller of ATEN. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

Overview

ATEN CN9950 KVM switch Black

Specifications

Ports & interfaces

Keyboard port type: USB
Mouse port type: USB
Video port type: DisplayPort
Console ports: 3.5mm headphone, 3.5mm mic, DisplayPort, USB A
DisplayPorts quantity: 2
USB 2.0 Type-B ports quantity: 1
Console USB ports quantity: 2
USB connector type: Mini-USB
PS/2 ports quantity: 1
Serial port type: RJ-45
Serial ports quantity: 2
Audio connections: Yes
Headphone outputs: 2
Number of microphone inputs: 2
DC-in jack: Yes

Network

Ethernet LAN: Yes
Ethernet LAN (RJ-45) ports: 2

Performance

HD type: 4K DCI
Maximum resolution: 4096 x 2160 pixels
Video bandwidth: 30 Hz

Design

Rack mounting: No
Product colour: Black
Housing material: Metal
LED indicators: Yes

Display

Built-in display: No

Power

Power source: DC
Input voltage: 5 V
Power consumption (typical): 9.76 W

Operational conditions

Operating temperature (T-T): 0 - 50 °C
Storage temperature (T-T): -20 - 60 °C
Operating relative humidity (H-H): 0 - 80%

Weight & dimensions

Width: 149.3 mm
Depth: 200 mm
Height: 28.5 mm
Weight: 1.25 kg

Packaging data

Package width: 98 mm
Package depth: 325 mm
Package height: 210 mm

Packaging content

Cables included: DisplayPort, USB
Manual: Yes
AC adapter included: Yes

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