Getting Help
3 articlesBrowse help articles related to getting help including guides, policies, and common questions.
Getting Help
Explore help articles, answers, and common issues under the Getting Help category.
Contacting Apaxon
Phone
Call 0161 464 9941, Monday to Friday, 9:00am to 5:30pm (UK time).
- Orders, quotes and payments: sales@apaxon.co.uk
- Support, returns and account help: support@apaxon.co.uk
We aim to reply within one working day.
Support tickets
If you have an account, raise a ticket in MyApaxon under Help > Support. Choose a category, add your order number if it's about an order, and describe the problem. You'll get a ticket number starting APX-. You can reply, follow the ticket and close it there.
Contact form
You can also use our contact form.
Our details
Apaxon Limited, Piccadilly Business Centre, Aldow Enterprise Park, Manchester, M12 6AE. Registered in England and Wales, company number 09784429. VAT number GB383 9183 59.
Search our help articles
Ordering & Products
7 articlesBrowse help articles related to ordering & products including guides, policies, and common questions.
Payments & Billing
4 articlesBrowse help articles related to payments & billing including guides, policies, and common questions.
Returns & refunds
6 articlesBrowse help articles related to returns & refunds including guides, policies, and common questions.
Shipping & Delivery
5 articlesBrowse help articles related to shipping & delivery including guides, policies, and common questions.
Your Account & MyApaxon
3 articlesBrowse help articles related to your account & myapaxon including guides, policies, and common questions.